General Question

AshlynM's avatar

Does Verizon automatically renew your contract?

Asked by AshlynM (6519 points ) December 8th, 2010

I only have a couple of days left on my 2 year contract.

What happens if I don’t renew or contact Verizon personally? Will my service get cut off?

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8 Answers

MissAnthrope's avatar

I mean this in the most helpful way possible, but why don’t you call them to ask?

Kayak8's avatar

If you read your contract, it typically says they go to month-to-month for Verizon.

lillycoyote's avatar

No, they won’t cut you off, as @Kayak8 said, you go month to month, but this is the time to decide whether or not you want to stay with Verizon or maybe go with another carrier. I have had my service with Verizon for a long time. I’ve always signed up for another 2 years because I’m happy enough with them and they always a pretty good selection of phones I get for free every time I lease my soul to them for another two years, but once you renew you’re locked in for another 2 years so if you want an iPhone, e.g., this is the time to decide, when your contract is up.

Kayak8's avatar

And Verizon may or may not be getting the iphone if you follow the media hype on the topic.

lillycoyote's avatar

@Kayak8 That’s what they’re saying. When my Verizon contract is up I’m going to wait on the new phone until I know what is happening with the iPhone.

AshlynM's avatar

I hate contacting call centers. I hate being transfered and put on hold. Most of them are unhelpful anyways.

Thanks for your answers.

lillycoyote's avatar

@AshlynM You should have a Verizon store in your area, not too far away, where actual living flesh and blood humans are available to answer any question you might have about your service or your contract. That’s how I usually do it. Though I did have a reasonably good experience once calling a Verizon tech once who helped me transfer my wireless broadband service from one card to another. Or there might be a Verizon rep at your local Best Buy who can help you, if that is an option.

Blueroses's avatar

@AshlynM That is exactly what I hate about Verizon, at least in my area, the lousy customer service.

When I did have Verizon, the contract went month-to-month at expiration and I hunted around for a provider I liked better. I’ve been super happy with Alltel but unfortunately they sold out to ATT. You should be able to price shop other plans and this is exactly the time to save money. Any provider you choose will wave all connection fees if you tell them you’re switching from Verizon and you might get a really nice phone upgrade as an incentive to change also.

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