General Question

xRIPxTHEREVx's avatar

Can I recover files from my broken flash drive?

Asked by xRIPxTHEREVx (378points) February 17th, 2011

I have about 6gbs of files stored on my flash drive, which sadly has stopped working. I plug it into my computer and all that comes up is “usb device not recognized.” I have tried using it on several different computers but I always get the same message. I’m planning on buying a new flash drive, but I’d like to know if there’s anyway I can recover my old files. Any help?

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4 Answers

Lightlyseared's avatar

Probably not without professional help which won’t be cheap. The cheapest I could find in the UK was from £95. On the bright side they did throw in a new flash drive as well.

dcompguru's avatar

it is highly doubtful. have u tried it in multiple computers, mulitple USB ports, etc? always make certain you “safely remove hardware” before you unplug those things, too.

abaraxadac's avatar

In America I would tell you to take it to Best Buy. The connector is obviously loose or dirty, and with a hard drive for a computer there are ways to remove it from a case, and/or connect it other ways, even taking the disk and installing it in another drives reading device. A flash drive is solid state, and is hardwired into the connectors at the end. If even one of the connectors becomes loose, or even really dirty, it will stop reading. If the files are valuable enough, try getting an electrical connector cleaning spray, radio shack might have some behind the counter they could let you use, and try cleaning the terminals. Make sure it is specifically for electrical connectors, there are types that will clean it without leaving any residue.
Pushing the terminals into, or pulling slightly to align them may work. Frequently the cause of the terminal disconnection is either being removed at angles from the port, or being forced into an unnatural angle while plugged in. By wiggling the connectors, you might get it to register one last time to get what you need off.
One last thing, have you tried plugging it into any other computers? There was a case I went through where somehow the drive label for :e drive got disabled in the computer, and anything plugged into it would get assigned to :e and would not show up on the computer page. I assume you have tried different ports on the same computer, so I doubt your computer port is the problem, but just in case…

dcompguru's avatar

Its definitely worth a try on the connector. but, I wouldn’t say it’s “obviously” a loose connector. My guess is it could be any of a number of things. for example, a failure of the USB mass storage controller. Flash drives are fairly reliable, but if you’re like me, you tote them around with you everywhere. They get jarred, dropped, lost, etc. It’s always great practice to have a backup of anything important. Its probably either going to be impossible or costly to recover the data.

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