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YoBob's avatar

How often do you get a "content not available" message from your cable provider?

Asked by YoBob (12798 points ) May 23rd, 2011

I have Time Warner cable here in Austin. The basic package comes with several varieties of on demand content and features. Some examples of this are an on demand “test drive” of various automobiles for those comparison shopping. Another example is the “start over” feature for some shows in case you miss the first part.

For the most part, I rarely watch TV, much less try to access the on demand content. However, there have been a few times that I have tried to use the “start over feature”. It has never worked ever. I have not been able to view a single frame of (non-pay per view) on demand content. I always get a “content not available message” any time I try to use the start over feature.

So… anyone else have this difficulty. Is this just another example of a big company promising features that they are unable or unwilling to actually deliver?

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4 Answers

incendiary_dan's avatar

I don’t have cable (or anything) hooked up to my TV, but I’m stealing some unidentified neighbor’s wifi signal, which is run by a cable company. It’s always cutting out, and I’ve seen the repair van out on the street three or four times today. So glad I’m not paying for it.

tedibear's avatar

We have Time Warner here in NE Ohio. About once every two weeks, our “premium-ish” HD channels (Versus, ESPN, NatGeo, etc.) will give us the “Not Available” message. Typically, if I unplug the box and plug it back in, it solves the issue. Other times, I’ve called the cable company. Every time they have had to send someone out. The tech then talks about our signal not being good, blah blah blah. It’s very frustrating.

Now you have me wanting to try the “start over” feature…

Tropical_Willie's avatar

I’ve got TWC and have infrequent start over and other on demand problems.

Try unpluging the cable control box and wait about five minutes or less.
Then plug back in and let it go through the “Reboot”. The try on demand again.

RareDenver's avatar

I’m in the UK, we don’t really call it cable here but I have Virgin fibre optic TV, Phone and Broadband and it’s awesome, very rarely have any issues with it.

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