General Question

ShipwrecksInSand's avatar

Can you help me troubleshoot a Netflix problem?

Asked by ShipwrecksInSand (173 points ) June 13th, 2011

I’ll try to explain this without confusing anyone. I do not have a Netflix account. I asked a friend of mine if he could share the account with me so I could use it on my Xbox 360. It’s been working perfectly for the past three months until now. Every time I run Netflix on the
Xbox dashboard, it says “Unable to connect to Netflix”. I’ve tried many methods but none have worked so far. Please help me with this problem!

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4 Answers

anartist's avatar

Perhaps Netflix has linked a device address with the account—his device address, not yours.
Sort of the same way Microsoft “genuine advantage” calls home.

—this is just a guess

8Convulsions's avatar

The same thing happened to me tonight, only it’s my device and account. I see other people on the xbox watching movies and the websight says they aren’t experiencing any problems. Its frustrating, but at least I’m not the only one having problems.

8Convulsions's avatar

I just tried it again and it finally worked. Hopefully it’s working for you now too.

WestRiverrat's avatar

Did someone hack the Microsoft xBox servers last night?

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