General Question

peggylou's avatar

My PowerBook is frozen. What do I do?

Asked by peggylou (1116 points ) June 16th, 2007

I turned the computer off, pressing "restart." Now the screen shows the Apple symbol, but it's totally frozen. What do I do? When I try to turn it off, nothing happens.

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1 Answer

samkusnetz's avatar

press and hold the power button. after five or ten seconds, the computer will shut down. if your computer regularly freezes in this way, i would advise re-installing the system software.

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