General Question

seekingwolf's avatar

Which national bank is best?

Asked by seekingwolf (10410points) September 6th, 2011

I’m planning on cancelling my bank account and switching to a different bank when I leave college. My college is out of state and I’ve been using PNC for the past 4 years. But there is no PNC in my homestate so it will be time to switch back to something else.

I’m really torn on who I should go to. I’m leaning toward BoA because their online banking and ATMs are awesome. Here are my needs:

-debit card
-some sort of small savings program that will allow me to save up money as I go
-don’t want a monthly account fee
-really don’t want a “minimum amount” requirement in account
-need some checks (but don’t need a lot)
-will do direct deposit in the future
-want a bank with a ATM near me (I’ll be living in a bigger city) that I can deposit checks into on the go
-online banking, tracking spending

I have no credit (I do all my spending on debit) but I would like to get a card through a bank that would help me build credit by me buying stuff and then paying it all off on time.

I basically don’t like to deal with tellers very much. I do all my stuff online and via ATM with PNC so I would like to do that again with another bank.

Any insight?

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20 Answers

deni's avatar

Wells Fargo is fucking awesome, I have never enjoyed going to the bank so much. Theyre so helpful!!!!!

plethora's avatar

Try ally.com I know nothing about them, but I see their ads all the time and your list is similar to their services. Seem to cater to the online services. I just might change myself, now that you mention it.

BofA does have a great online system, but don’t even think about walking in a place where they have people, unless you enjoy being herded like cattle.

seekingwolf's avatar

@plethora Why is that? Are they always packed or something?

jrpowell's avatar

Keep in mind that most credit unions are tied together. Today I deposited a check into a ATM at Selco and my CU is OnPiont Community Credit Union. The funds were immediately available.

My credit union covers all your points and has amazing customer service.

plethora's avatar

@seekingwolf My experience in several of their branches is exactly that. Packed and people waiting. I thought it was a nightmare.

I was just looking at the ally.com website. They have no physical branches and nationwide no-fee ATMs. Let me note though, I have been attracted to their ads and everytime I look at their website, I find their services really unique…..at least, the way they deliver them. So I am not unbiased, and looking for myself as well.

seekingwolf's avatar

@plethora

Ally looks good. I was looking around the site. My only issue is that sometimes, I get checks (not direct deposit) and if I wanted to deposit those, I’d have to send them via US mail and wait several days. That part sort of worries me. I have a bit of mistrust when it comes to the US postage system. Stuff jsut gets lost…no one’s fault.

plethora's avatar

@seekingwolf Agreed. Would not use USPS. Well, I don’t send anything physical unless it is tracked. So Fedex 3-day when I need it.

Judi's avatar

B of A is crap. They have massive communications issues. They are not very customer focused. They can’t even obey a court order. Did you see where they foreclosed on a house they didn’t even have a loan on? When the judge ordered them to pay attorneys fees they didn’t, so the couple foreclosed on them. They actually got the Sheriff to go seize their property.

plethora's avatar

@Judi YESSSS!!!! Re B of A

Hypocrisy_Central's avatar

Chase, end of story.

dreamwolf's avatar

Chase is the best bank. I have a creditunion, and my gf has Chase. Customer service, latest technololgy for depositing checks, its never looked so easy, clean, professional, and doable. Chase wins in every category. Theyve also got a great rewards zone.

tedd's avatar

Honestly, I hate all national banks and would highly recommend finding a regional one or a credit union.

If you must go with a main brand… stay away from Chase for sure, they are literally the scum of the Earth. I would also avoid Huntington, but that’s just my own personal preference and bad experience.

ram201pa's avatar

Just say NO to Wells Fargo. Getting Quicken to “talk” to their site is/was a nightmare. Also, I wait forever when I physically go into the bank.

seekingwolf's avatar

I’m torn between BoA and Chase.

BoA has the “Keep the Change” program which rounds up my debit purchases to the next dollar, and that money goes into a savings account that I have. So I can save money over time.

Chase doesn’t have that. It also requires me to make a monthly direct deposit (which I may not because I’m going back to school in a year and may not have a job for part of the time) and then they will charge me every month if I don’t. Do they have a savings program?

BoA customer service looks bad though.

Tropical_Willie's avatar

Why does it have to be a “national” bank? The regional banks usually try harder.

Hypocrisy_Central's avatar

@Tropical_Willie Two words, nationwide ATMs

Tropical_Willie's avatar

@HC National Banks are PITA’s.
Most Credit Unions are no charge for ATM transaction at other Credit Unions and their ATM’s

seekingwolf's avatar

I like the nationwide ATMs. I tend to drive around a lot and I want to be with a bank that I know will be nearby. I don’t want to have to go to another city to do my banking. Also, a lot of the credit unions don’t have the ability to do cash or check deposits at their ATMs.

plethora's avatar

@seekingwolf Any thoughts on Ally.com at this point? I’m liking them.

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