General Question

beckk's avatar

Can someone help to solve my problems with Skype video chat?

Asked by beckk (1266 points ) September 11th, 2011

Okay, so my friend and I were trying to video chat using Skype, but the video quality I was recieving was awful. He could see and hear me perfectly fine, but I was having trouble seeing and hearing him. We both had good internet connection too. What could have been causing such poor video quality?

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4 Answers

tlm's avatar

You might have a high ping. If that’s so, well, you can’t really help it but change ISP. Not only speed matters, just saying. You can check your ping here.

DrBill's avatar

It could also be they have a low quality camera

La_chica_gomela's avatar

@tlm: Great answer, I didn’t know about that before!

beckk's avatar

Thank you, I’ll have to check that out!

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