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stagayote54's avatar

What are websites that people can review doctors?

Asked by stagayote54 (123points) September 21st, 2011

How can laypeople offer reviews and check on a doctor’s bedside manner and service that they offer their patients?

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10 Answers

blueiiznh's avatar

I personally would not make a medical choice on who I am going to see or have a procedure done by based on a web site.
However, you can look up where they went to school, did their residency, etc..
There are plenty of sites you can google to check.
What matters is their credentials and what their peers think and any personal experiences of people you can trust, as opposed to some rating.
Do the hard research. This is who is going to take care of you in some way and you need to have confidence.
I am blessed to live in a part of the country that has World Class medicine, but I would never make an assumption.
The field is so specialized and wide open that a web based rating system is tough.
Judge them based on your needs and recommendations by the referrals from their peers.
Once you meet with them, you are the person that makes the judgement. Be prepared to ask pointed questions about why you are seeing them to help make an educated choice if they are the one you are going to be comfortable with. Your trust and comfort is so critical to what kind of experience you have before, during and post.

stagayote54's avatar

Recently I had a really bad experience with a doctor. I need to let other patients know about this, to spare them the pain of a physician who has been completely lacking in compassion. Thanks Blueiiznh I will do that. Where do we look up peer reviews?

blueiiznh's avatar

Sorry you experienced a issue with a medical professional. Glad you want to carry it through too. Here is a recommendation on where to vent:
To the doctor themselves.
If the doctor is part of a large private practice or a hospital, to the senior partners of the practice or to the hospital administration.
If it is a teaching hospital or the doctor holds academic titles, perhaps to the head of their department
To the state’s board of medicine (definitely do this, because the state board is the group with the power to actually do something to the doctor)
Your insurance company.

Peer reviews would be from other doctors referrals or by speaking to people you know that have needed a provider for what is being sought. Many Medical professionals have no problem with making recommendations.
Even when you do great research on what you need done and who to potentially see, interview them so to speak. A good qualifying question is to ask them “If your own spouse or Mother needed this done, what would you advise or who would you recommend.

Good luck.

Rarebear's avatar

The doctor review websites aren’t that good. Best to get recommendations from people you trust.

JLeslie's avatar

@stagayote54 You can write the Better Business Bureau (BBB). Or, even the state licensing board if you think it puts a patient in danger. Also, you can let your insurance company know, but honestly I don’t really believe the insurance companies do anything. Also, your insurance company website might have a place for you to review a doctor. The other sites online for doctor reviews I don’t think are very good.

I have been dissappointed and angry many many times by doctors and/or their staff, but one time it was bad enough that I wrote the BBB. What was interesting was when I first looked the doctor up on the BBB website they already had one other problem filed for a very similar thing, billing. It was a quick form online to report my complaint, and then the office had to respond. I have no idea if they changed anything because of my complaint, but at least they had to spend time responding to me.

Lightlyseared's avatar

The problem with review websites in general is that generally the only people who write reviews are those who either had a bad experience or those that have a grudge.

stagayote54's avatar

There have been many times that I have left excellent feedback for a job well done. I give props to the who deserve it. But I cannot tolerate the carelessness of an insensitive medical professional who lets people suffer instead of taking care of them, yes this constitutes a bad experience, I do not complain for trite reasons like broken nails.

@Lightlyseared. I agree, people tend to complain a lot, but some complaints are valid…

SpatzieLover's avatar

Is the doctor associated with your insurance? If so, complain to your insurance provider.

Is it the doctor’s fault? Or does your insurance only allot 10–15 mins per patient? My family doc can only see patients for a “regular visit” for a maximum of 15 mins. However, if I let them know when making an appointment that I need a blood draw, or some type of test, they block my appointment for a ½hr.

Nimis's avatar

HealthGrades
Vitals

There are also general review sites with areas for reviewing physicians like Yelp
And if you’re in the Bay Area, you can also try Berkeley Parents Network.

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