General Question

selfe's avatar

How do I deactivate Norton's automatic submission function?

Asked by selfe (272 points ) February 23rd, 2012

I’m working on a computer that has Symantec’s Norton 360 version 4.0 installed on it. Does anybody know how I can deactivate the software’s automatic submission function? I’ve searched on the software’s online help, documentation and various menus but I can’t find how to do this.

Thank you for any insight you might have!

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4 Answers

2davidc8's avatar

I’ve used Norton 360 ever since version 2. They’re up to v. 6 now. But I don’t know what you mean by “automatic submission”. What is automatically being submitted?

If all else fails, you can always go on an online chat session with a Norton technician. www.norton.com The technician can also (with your permission) take control of your computer remotely, as if he/she were in your home, and fix the problem. Good luck!

2davidc8's avatar

If you would like to remove the Norton, you can ask the technician to download the remove tool to your computer. Then you just run the remove tool, and all traces of Norton will be gone.

selfe's avatar

@2davidc8 Thank you for taking the time to figure this out. I understand that Norton automatically submits reports if something is trying to get thru to the computer (virus, etc.) but, according to the documentation, the reports can also be submitted manually. I’m having trouble though finding where I can choose manual as opposed to automatic. That’s not explained in the documentation I read. I would like to be in control of what is being done by/on the computer I’m using…

alsgroup's avatar

You must to read full guide before using Norton Anti-Virus Software. If your problem does not resolve then you have to contact in Technical Department of Norton.

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