What is the UK’s equal to the BBB here in the US?

The US Better Business Bureau maybe.

Which? is one of the primary ones.

To report a grievance you would normally go to The Trading Standards Authority

You can read about consumer rights in the UK here

@SuperMouse The US Better Business Bureau maybe. I don’t think they have much sway once you get from the borders of the US.

@RareDenver To report a grievance you would normally go to The Trading Standards Authority Is there a way to see if a company has gotten a lot of negative entries on that site? Is there a UK scam busters etc? If you wanted to check a company or business for how many negative marks they have, would you use that site?

No. That is a government agency that is tasked with ensuring companies play by the rules and to prosecute when necessary. I’m not aware that they keep a public record though, they may, I’m just not aware of it.

@RareDenver Only UK citizen get to lodge a complaint?

I think it just has to be a company doing business in the UK.