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livelaughlove21's avatar

Internal Storage Problem on Samsung Galaxy Prevail?

Asked by livelaughlove21 (15100 points ) September 8th, 2012

My husband has a Samsung Galaxy Prevail that he just got from a friend who purchased a new phone. This is his first Android, so he barely does anything with it. All of the old apps that his friend downloaded were deleted before he got the phone, and he’s only downloaded a few of his own:

-iHeartRadio
-A task killer app
-A battery saving app
-Modern War

He got a warning message stating his internal storage is low. I deleted a couple of apps that he didn’t need (not listed above) and he only has 33MB of space open. He has plenty of SD card space, it’s just the internal storage. I noticed that Modern War was taking up 33MB on its own, by far the biggest space stealer. So, I moved it to the SD card. That’s when something strange happened.

The app moved fine. It now says it’s on the SD card. The storage for the app somehow went from 33MB to 9MB. No clue how that even happened. HOWEVER, the internal storage didn’t change – he still only has 33MB open.

I’m generally tech savvy, but this smartphone stuff just confuses me. So, if someone could explain this to me as if I was either a 5 year old or an 80 year old who’s never seen a smartphone, that’d be awesome.

The reviews for the phone state that internal storage is an issue, but he barely has any apps at all. Is there a way, other than rooting the phone, that might free up some space until he can afford a new phone?

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1 Answer

jordym84's avatar

I also have a Samsung Galaxy Prevail (I’ve had it for almost a year now) and I barely download any apps and the few that I have don’t take up a lot of space (Solitaire is the only game I downloaded) and yet the “low on space” icon is always on. I’ve tried all sorts of things short of rooting the phone and the only thing that’s helped has been doing a factory reset. Just make sure to back up the contacts list I learned that the hard way and anything else you’d like to keep. If you’re not sure how to do a reset, a quick Google search will yield some helpful results.

Good luck :)

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