General Question

2davidc8's avatar

Can you have more than one Apple ID associated with a PC?

Asked by 2davidc8 (4978 points ) October 4th, 2012

Is your Apple ID tied to the PC’s IP address or MAC address? Either way, it should be possible to have multiple Apple IDs all pointing to the same PC, right?

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9 Answers

_Whitetigress's avatar

I think it’s tied to your e-mail handle actually. E-mail and Credit Card. I wanted to make a new ID because a charge didn’t go through one of my credit cards yet I was able to download the app. Now Apple wants me to pay my, “outstanding balance” which is bullshit because I totally had the funds for it, and I even downloaded it but the charge didn’t go through somehow. This was when Lion first came out. I don’t remember seeing Apple on my history of buying purchases but I also feel I don’t have to be the one responsible for seeing this through. Unfortunately for me they got me by the balls and until I pay my email handle and card are linked together. I wonder to add to your question if just my name will prevent me from getting a whole new ID?

zenvelo's avatar

My son, my daughter, and I all share an iMac with separate log ons. We each have our own AppleIDs, and we use the AppleID over multiple devices. All Apple wants is a credit card and an email address. All three of us use the same credit card number.

@_Whitetigress Why don’t you just pay what you owe? You admit that when they billed you the charge didn’t go through. I am not sure what you mean by “seeing it through”. They are seeing it through by telling you the charge didn’t work and you still owe them.

hearkat's avatar

I have several Apple IDs associated with my computer. However, you can only be logged in as one at a time. One way to do this is to have separate User accounts on the computer, if it is for that purpose, as @zenvelo describes… which is what I did when my son and I shared a computer for many years. Each of us had our .mac IDs on our user accounts for .mac mail, iDisk and iTunes, etc.

Now I am engaged to a man who has 2 Apple IDs because Apple doesn’t let you merge those when they make changes to the system, so he had one that was just an iTunes account, and then when he got a Mac with a .mac account, they didn’t let him use the same ID. We also have a shared Apple ID, and I have my original Apple ID from when iTools was free in 2001.

SOooooooo… Only my personal ID is in the System Preferences for iCloud. But to share iTunes Libraries, etc., all those accounts are authorized on my computer in iTunes. And for App purchases in the App Store and iTunes Store, I have to log out and log in as the other user to purchase apps that were originally made with other Apple IDs.

hearkat's avatar

@_Whitetigress, I’m with @zenvelo on this one… it’s not as if they are asking you to pay for the app a second time. Are they trying to charge you anything additional to what the app cost, such as a processing fee? If not, what’s your dispute? When running charges online, technology sometimes has glitches… if your charge didn’t go through because server issues by Apple or the bank, solar flares, or some other technological hiccup, they are just trying to run it through again. It seems pretty clear and fair to me.

_Whitetigress's avatar

I have yet to find a link for financial support/contact via Apple.com (I know they have support links to almost every single product/software they have with possible problems. I would like to speak with them to know exactly what happened, and why I was able to download. I don’t want to be scammed. I understand why you sympathize with Apple but I feel I have the right to contact them and speak with a live advisor before handing over money. Explaining the situation in detail would be nice.

hearkat's avatar

@_Whiteigress: How are you potentially being scammed? You have a product that you attempted to pay for, but the charge didn’t go through—you say it didn’t appear on your statement, yes?

Here is the link to initiate contact with Apple Support

OK… let me use a different example. I go to the drive-through at Starbucks and hand them my registered Starbucks card and they hand me my pumpkin spice latte. They ask, do you want a receipt? I say, no. She swipes the card and hands it to me, and as I get ready to pull away, she says, “Oh, it didn’t go through… can I have your card again?”
... in that situation, you would just take off thinking, “Sucks to be you, I’ve got my latte”?

_Whitetigress's avatar

@hearkat Ok I see what you’re trying to do here. You’re trying to get down to the bottom of this and find out whether or not I’m a scum bag or not.

I feel I have the right to be in contact with a live human being that would explain the situation to me versus an automated message from 2 years ago. I’m not going to look through my statements and locate the exact month and day the purchase was. If Apple didn’t want to sell the physical copy in store and only sold it online, they should have prepared their systems better to handle card transactions. That’s it. Period. I don’t know 100% that it didn’t go through, and the automated message doesn’t even tell me how much I owe.
So please don’t pretend to know me with your Starbucks example. That is a real life human being flagging me down to tell me the transaction didn’t go through vs my situation which is an automated message that doesn’t give me much information. There is absolutely nothing wrong with me being cautious about this. I spent the money then, and assumed it went through. Why? Because it let me download it. Living pay check to pay check may not be something you worry about. But my budget is tight squeezed. I had to find out I owed this, “Outstanding Balance” when I went to go download Twitter which is a free app through the, “App Store”

And no I’m not going to pay for something I have no idea how much it is, or what happened, not yet at least until I 1. Have extra funds 2. Can find the link for customer financial support.

hearkat's avatar

@_Whiteigress: I missed in your original statement that it happened over a year ago. Yes, that does change things. There is a history of people who have had their Apple ID account hacked, so you definitely want to look further into it.

I am a single mother and have been through bankruptcy; I know what it’s like to be broke.

The link I posted is to initiate contact. You’ll probably have to go through a few hoops before you get to a live person, but that’s the typical procedure with most large companies these days, since the majority of people’s issues can be addressed more simply. Was there a contact link or phone number in the notification you received? If you’re in the USA, there’s the toll-free 1–800-My-Apple number – that’s mostly for ordering products, but maybe they could give you an Account Management number.

_Whitetigress's avatar

@hearkat Thanks! Yes I tried again (looking for a link to financial customer support). I was close but eventually it lead me to that number. I’m going to have to give them a call, hopefully by Sunday.

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