General Question

AnonymousWoman's avatar

I have no idea what's wrong with my browser, but it doesn't let me watch YouTube videos. Any ideas on why this is happening?

Asked by AnonymousWoman (6339 points ) February 26th, 2013

I use Firefox 18.0.2, in case you need to know which browser I use to help me. Thank you! :)

Observing members: 0 Composing members: 0

19 Answers

tom_g's avatar

Check out your plugins/extensions. Maybe you can list them here.
What exactly happens when you try to view a youtube video?
Why aren’t you on v.19?
Why not Chrome?

filmfann's avatar

Exactly what happens when you try to view a video?

AnonymousWoman's avatar

@tom_g: Alrighty.

Plugins: DivX Web Player, Gnome Shell Integration, iTunes Application Detector, QuickTime Plug-in 7.6.6, Shockwave Flash, VLC Multimedia Plugin (compatible Totem 3.4.3), Windows Media Player Plug-in 10 (compatible; Totem)

Extensions: Reddit Enhancement Suite 4.1.2

The video shows a grey box.

I’m not admin on this computer, so I can’t change it.

I don’t use Chrome on Linux.

@filmfann: The video is just a grey box. Nothing else.

Something to add: When I went into my plugins (I should have thought about this before, so really, thank you for recommending it, @tom_g), there is this place to click on that says “Check to see if your plugins are up to date.” I clicked on it and this message showed up: “Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version.” Hopefully that’s all it is.

JoeyOhSoClever's avatar

Like the person said above you may need to update your version of java. Hope this helps :)

filmfann's avatar

You Tube uses Adobe Flash Player. Do you have that?

AnonymousWoman's avatar

@JoeyOhSoClever: Things were updated and the problem is still there. My Dad (who is admin) ended up upgrading the browser to Firefox 19.0 as well. Problem is this keeps crashing. :(

@filmfann: Is that different from Shockwave Flash? I was under the impression that they were the same. Maybe I’m wrong, though…

JoeyOhSoClever's avatar

@AnonymousWoman have you tried switching browsers? I’m not a professional or anything but I have fixed a lot of problems by just probing around and trying different things lol. Try using Internet explorer or something

AnonymousWoman's avatar

I’m not the biggest fan of Internet Explorer, but I’ve been looking into Chrome for Linux. :)

AshlynM's avatar

It may be just the Firefox browser. Do you have RealPlayer? I had the same problem with Firefox and it turns out you have to update RealPlayer as well.

JoeyOhSoClever's avatar

Yes mam just see what switching browsers does :) ?

AnonymousWoman's avatar

@AshlynM Makes sense. I don’t think I have that. I did end up disabling Flash, though, because I figured out that was the cause of my constant browser crashes.

@JoeyOhSoClever Was that directed at @AshlynM or me? :P

JoeyOhSoClever's avatar

@AnonymousWoman To you! Lol I’m interested to see if switching works. :)

ben's avatar

Yes, it’s likely a plugin issue. Try Chrome, it’s fast and excellent.

AnonymousWoman's avatar

@JoeyOhSoClever I wasn’t sure because of the “Yes mam”. Heh. It’s cool. I’ll let you know if things improve if I change browsers on here. :)

@ben Thank you for the recommendation! :)

JoeyOhSoClever's avatar

@AnonymousWoman are you hesitant or scared to change? Or just waiting for other opinions?

AnonymousWoman's avatar

I’m not scared to change, but I am waiting for other opinions. :)

hsrch's avatar

Apparently your browser has become self-aware and refuses to waste time on nonsense.

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