General Question

Sueanne_Tremendous's avatar

Firefox issues...and I don't have Firefox!

Asked by Sueanne_Tremendous (11196 points ) June 16th, 2008

I asked a similar question a few weeks ago, but now I have a different problem. I keep getting a Firefox error message that says that Firefox has encountered a problem and needs to close. Well, that’s fine, except I don’t have Firefox installed. I used Firefox over a year ago, but it never worked correctly so I removed it. All of the sudden I’ve started to get the error messages. I did a search and found some Firefox files and I deleted them. Everything is fine for a few days and then I get hundereds of error messages. I do a search and find the same files again. Again I delete them. Every two or three days they come back. My question: How are these files re-appearing? How do I stop it from happening? Should I reinstall Firefox and then remove it again hoping all traces will be gone for good? It’s so odd. Help?

Observing members: 0 Composing members: 0

7 Answers

ccatron's avatar

make sure IE or whatever browser you are using is set to be the default browser…

is there a particular action that you doing that initiates this response? i.e. creating a desktop shortcut, etc..

jlm11f's avatar

Sounds like spyware to me. Have you run any type of anti-virus program on your computer? did you download firefox (when you did download it last year) through the official firefox site?

Sueanne_Tremendous's avatar

ccatron: I can’t figure out what I might be doing that initiates this response. When I find the Firefox files they usually were created at 2:00 am or there about. So, as PnL suggests it sounds like spyware, but I have run two different spyware and anti-virus programs and they catch nothing. I am perplexed.

ccatron's avatar

Try this article…there is a section for completely removing firefox.

http://www.tweakguides.com/Firefox_3.html

Sueanne_Tremendous's avatar

Thanks CC. I did what was prescribed and there were files there to delete. I hope it works!

Stocky's avatar

I had a similar problem and used this article to solve it

http://kb.mozillazine.org/Firefox_uninstall

Stocky's avatar

Its funny the amount of steps necessary for windows compared to other platforms

Answer this question

Login

or

Join

to answer.

This question is in the General Section. Responses must be helpful and on-topic.

Your answer will be saved while you login or join.

Have a question? Ask Fluther!

What do you know more about?
or
Knowledge Networking @ Fluther