Does anyone work remotely and strictly from home?

My Director of Sales informed me on Friday that he is moving to California. All weekend I was formulating plans to find a replacement but today he proposed that he keep working for me but remotely from his new location.

I am not a micromanager kind of boss but I have never had a remote employee before and not familiar with how I would know what he is doing? What tools will I need to have him on our network and how can I switch customer calls to him? What are some of the ways I can monitor his work day activities?

I can sort of see how this might work but my little brain is not smart enough to see exactly how this could or will work and hope some Jellies can share their experiences with me.