Amazon Instant Prime movies won't play in Google Chrome?

What kind of device are you using?

I’m on my PC @Mimishu1995

Weird. It’s not working for me either. It’s worked no problem in the past. Must be some silverlight glitch.

I tried playing an episode of Fringe- that I bought from Amazon- on Firefox, and I got a popup saying,

“Silverlight Problem
There’s a problem with the installation of Microsoft Silverlight on your computer. Microsoft provides a tool that can often fix this problem.”

Here’s the page to download the Microlimp tool: http://download.microsoft.com/download/6/C/9/6C970550-32AB-4235-9CDD-7FC9DD848BBB/silverlight.diagcab

Here’s the rest of the advisory that I got from Silverlight:

“After the tool has completed, refresh this page.

If the Microsoft Fix It tool fails to fix the problem, try the manual repair steps:

Close all web browser windows, including this one.

Click the Start button, type Uninstall a program, and then press Enter.

Windows 8: Swipe in from the right edge of the screen, then tap Settings. You can also press Windows key+I. Select Control Panel, and then select Uninstall a program.

Click Microsoft Silverlight, and then click Uninstall.

Return to this page to install Silverlight.”

@Brian1946 Thank you, I’ll try that in a bit. I’m having no problems playing stuff from Firefox, just Chrome for some reason. Odd stuff.

So I’m guessing you keep Chrome up to date? Its may not be a Silverlight glitch its may be a new feature of Chrome.

In Chrome 42 Google disabled plugin support for NPAPI (Netscape Plugin API) which has been around since the 90’s and is responsible for lots of crashes and security issues. Unfortunately its needed for a lot of plugins to work such as Silverlight (as well as Java). At the moment Google has merely disabled the NPAPI but it does plan to remove it entirely (on the Linux version it was completely removed in version 35 or so) so there should be a way to re-enable it but I can’t find any clear instructions on how to do so right now.

@Lightlyseared Yeah, Chrome is up to date. I already enabled NPAPI in Chrome because I was running into other issues with Java, but even after enabling it, it didn’t fix my issue with Java. Maybe Google is already starting to permanently disable it, though, because with Java not working in Chrome for me, as well as SIlverlight now (I didn’t know it used NPAPI), it’s the only thing that’s making sense to me.

If anyone else uses Chrome and is interested in checking to see whether or not NPAPI is enabled/disabled, just enter this: chrome://flags/#enable-npapi into your address bar.