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rojo's avatar

FB question. Can you tell me how to resolve this issue (details inside)

Asked by rojo (24179points) January 19th, 2016

On FB I cannot access my SIL’s page; nor can I get to any question/response she has made (or others have made to a prior comment from her) by going through Notifications.
I can get to her messages by clicking on her name on the left but when I try to go directly to her page from there nothing happens.

I have, as far as I know, not blocked her. She claims she has not blocked me and we have both looked over our website and connections. We have tried unfriending each other and then making new friend requests to no avail. I still cannot directly reach her site or post.

Her posts do show up on my Home list however.

I do not have this problem with any other person. Any Ideas what button I, or she, has pressed to screw this up?

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16 Answers

AshlynM's avatar

I assume she did not deactivate her account, since you’ve tried adding her back. Try clearing your web browser history and cache and see if you can access her profile after that. Or it could just be a glitch on facebook.

Here2_4's avatar

I have been having similar issues with FB.

Stinley's avatar

Have you made sure you are “following” the person?

rojo's avatar

Her account is active, cleared browser history to no avail.
I am following her.
I checked several other people at random and they all functioned normally.

Because she is the only one, I think it is on her end but she says it is not.

jca's avatar

Are you sure she is not blocking you in any way? Blocking any part of what you put on FB?

Tropical_Willie's avatar

Sounds like she has “changed settings”, she may not know that it is causing the problem OR she has issues with seeing her FB page and has change the settings.

rojo's avatar

@jca that is what I am thinking but she swears she has checked that and is not.

I will ask if she has problems seeing her page. I know she doesn’t have problems seeing mine.

Tropical_Willie's avatar

Can someone else see her FB page, like one of your mutual friends ?

rojo's avatar

Yes @Tropical_Willie my daughter does frequently

CWOTUS's avatar

Is it possible that she has (or you have) multiple accounts, and at least one of you is operating on the wrong “other”? Sometimes people maintain different accounts for different purposes (as at least a few jellies know), and if you’re looking at one of those, you may not be looking at the right one.

jca's avatar

If she blocked you, the “public” might be able to see her stuff but you will not be able to.

Tropical_Willie's avatar

@rojo can your daughter share to you or is that blocked?

rojo's avatar

There is no problem with my daughters page and mine but, even from her page I cannot connect to my DIL; that is why I think it is something she had done.

Tropical_Willie's avatar

She did something, like following one of the recent posts on FB to control who can see your page or your personal info..

jca's avatar

Sounds to me like she blocked you but of course doesn’t want to admit it to your face.

Here2_4's avatar

I know Facebook is having similar glitches with myself, and at least one of my friends. We haven’t yet been able to resolve the problems.
It seems to have come up just about the same time a whole new batch of spammy stuff has been flooding my timeline.

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