Delirium has computer complications. Halp!

Is your computer a Mac or PC? I believe that’s the download page for a mac update.

Mac. I may be a tad stupid, but not quite THAT stupid. ;)

You haven’t put any tags that would clue us in to what OS you’re running, and since I can’t see any question history I figured I’d eliminate the obvious first.

When I click on the link it presents me with the option to download the DMG file. I take it you are not being presented with the file? Perhaps try using a different browser.

@delirium, it doesn’t appear to be your fault.

I can’t seem to progress beyond a higher level directory [ ftp://ftp.hp.com/pub/softlib ] myself.

I have tried a different browser. Safari and firefox both show me a blankish page with no links save one telling me to go up a folder.

Here’s all it says:
Index of ftp://ftp.hp.com/pub/softlib/software7/COL15306/sj-41059–1/COL15306.dmg/

Up to higher level directory
Name Size Last Modified

….. and that’s not a link, sadly.

For the whole url, I specifically get:

Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found.

So, in short, it would appear that the good folks at HP have somehow misspelled either the directory path or the filename.

You’ll likely need to contact them directly.

Right now we’re going for workarounds. Something that would make this damn thing function. If @dynamicduo can get the driver on what I assume is a windows computer… maybe I could download it on my dads laptop, put it on a flash drive, and then use it…

Edit: Daaamn. Thank you rob. I’ll contemplate calling them and making grumpy sounds.

@del, the link you provided is to a .dmg file (Disk Image for Mac OS X). If it existed, I could certainly download here on my pc.

But I don’t think it does. Not with that particular url anyway.

Oy. I appreciate it, rob.

Do you think downloading a higher up scanner driver would support this one? Is there aannnnnyyyy chance of that working?

Whoa ho! Try the “download” link from this page:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj-41059-1&lc=en&cc=us&dlc=en&product=460511&os=219&lang=en

—

I’m at a loss to explain it. But from that second page, I’m able to actually get a “Save File As…” prompt even though the download link points to exactly the same file.

Didn’t work either.

I’m saving locally here.

Will PM you and maybe we can file xfer over AIM (whoa, that sucker’s over 100MB in size) figure something out.

That would be wonderful! You’d have to e-mail it, though, because AIM doesn’t work on the schools internet.

I reallllly hope this works. O.O

Woah. Big. There are sites for that, aren’t there? To upload a file to the web, and have someone get it?
http://www.megaupload.com/ or somesuch?

You are my knights in shining armor. Thank you.

HjALP!

For posterity…

COL15306.dmg of size 100.531 MB
http://www.filefactory.com/file/a078675/n/COL15306_dmg

Another possibility is to use an FTP client (rather than a browser) using anonymous login to get to ftp.hp.com/pub/softlib/software7/COL15306/sj-41059–1. It may not work any better, but it might give you different errors that might hint at what is wrong.

I’d point you to free ftp clients, but I’m not familiar with those for the Mac. Maybe the Mac has one built-in?

@Grisson, yah, she could’ve tried ftp from the Mac’s command line.

That said, I attempted what you suggested already… and fared no differently than with the browser.

My guess is that the FTP server employed by HP has a limited number of concurrent connections it can support. And with file transfers of the size here, I can see where that pool of conns would get used up at times during the day.

@robmandu Good point!