General Question

afghanmoose's avatar

I have a Problem with my Gmail Account,I get this error message:The server returned the error: Account exceeded bandwidth limits. (Failure)What should i do?

Asked by afghanmoose (554 points ) January 15th, 2010

I get this error message,The server returned the error: Account exceeded bandwidth limits. (Failure),help please?

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6 Answers

LC_Beta's avatar

First thing I would do is check the status of the free-space in your inbox. There should be a bar at the bottom of your screen saying how many gigs of space you have used / have left. If that is full, either wait until your size limit goes up (which I think they are still doing daily?) or delete some emails with large attachments that you don’t need anymore.

If space isn’t the problem, then I don’t know what is. Good luck!

jaytkay's avatar

Here is one explanation I found:
“If you are attempting to sync large attachments via IMAP and it continually timesout/retries, this can cause you account to rack up significant usage and subsequently lock you out of IMAP/POP3 for 24 hours.”
http://www.google.com/support/forum/p/Google+Apps/thread?tid=0ece6b37ff80c552&hl=en

You could try the ‘Unlock Captcha’. I’m not sure if it applies, but it’s free and can’t hurt.
https://www.google.com/accounts/DisplayUnlockCaptcha

afghanmoose's avatar

@LC Beta: this is what it says in the bottom:You are currently using 269 MB (3%) of your 7412 MB.

afghanmoose's avatar

i tried the unlock captcha but still gives my email programs and iphone the same damn message

susanc's avatar

Are you hooked up to a satellite? This year my satellite-based server suddenly put a limit on how many mb I was allowed in a given day. Not many. I’m sure the option of cutting me (and everyone else) off in this way was in the fine print when I signed up, but its onset was sudden, and I think they may have begun to exercise this tactic when they achieved more traffic than they used to have. I’m switching to DSL next week.

afghanmoose's avatar

no im not hooked to a satellite,all cable.

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