General Question

DeanV's avatar

How to get keyboard marks off screen?

Asked by DeanV (14193 points ) February 9th, 2010

I’ve got an older Macbook, which I’ve had for 2 years, but is actually about 4 years old, and it has recently started to develop marks from the keyboard on the screen, probably because I carry it in my backpack for about 8 hours a day.
It’s not really that big of a deal, but I like to keep my computer at a low brightness and they can be pretty irritating.

So does anyone know how to get these off?

I’ve also heard reports from people with the same issue that Apple will actually replace the computer if they are scratched on (which they very well may be).

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7 Answers

Tink's avatar

Try cleaning it with a wet napkin, it doesn’t scratch it. I use it to take off the fingermarks or little lint like things that pop up on it. I’ve learned to turn the computer off instead of turning down all the brightness before cleaning it because it is very easy to confuse the wallpaper with what I thought was my screen peeling… Anyways, try water.

jrpowell's avatar

Do not use tap-water!

Use something like iKlear. It is kinda expensive but it a bottle will last forever.

DeanV's avatar

I haven’t used tap water, and the small cloth I use to clear everything else off hasn’t gotten rid of the keyboard marks. I’m thinking they’re scratches, which sucks, but maybe I’ll talk to Apple support about it.

Do you think it’s worth investing in something like iKlear for everyday types of smudges or should I just keep using what I’ve got?

Rufus_T_Firefly's avatar

You might try using a used dryer sheet. Moisten it slightly then wring it out, then gently rub the area. This was recommended to me by a salesperson for cleaning my LCD TV.

maccmann's avatar

Don’t use tap water. Too many minerals which may damage the surface. You may as well spread toothpaste on it and rub!

@Rufus: Nope. Dryer sheets are too abrasive. Don’t do that, EVER.

@johnpowell: iKlear is good stuff but it probably won’t remove keyboard marks.

Unfortunately these are more than likely “stamped” on your screen for good. If you can get a clear screen protector or a keyboard mat to place over the keys before you close the lid, that’s the best way to prevent things like this from happening.

And unless you can prove it was Apple’s fault because of a design flaw, no they will not replace the screen.

Rufus_T_Firefly's avatar

@maccmann – FYI – I disagree. I’ve been using used dryer sheets and a common lens cleaner for about five years now with no ill effects whatsoever. I DO agree that it might not completely remove keyboard abrasion marks, though.

maccmann's avatar

@Rufus_T_Firefly: OK. If it works for you, great. I’m just going on what I have always been told by the Pros who ahve been that longer than I.

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