New Canon Vixia HF S10, how many characters is there on the serial number and how to fix ImageMixer problem?

Asked by xTheDreamer (897

) February 27th, 2010

Hello, I just got my new camcorder a Canon Vixia HF S10.

Right now I’m trying to install the Image Mixer program but I’m having trouble with it because right now I’m installing disc 2 but it asks for the camcorder’s serial number and I found it and I’ve entered it but it says that the serial number is incorrect.

So how many numbers/codes/character is there on the Canon camcorder’s serial number?

And why is it telling me that my serial number is incorrect while I’ve entered it 5 times the way it is and I have tried different ways to enter the serial number but it doesn’t go.

Where else can I find the camcorder’s serial number?

Observing members: 0

Composing members: 0

2 Answers

You might be entering it incorrectly. Does it have dashes or spaces between numbers that you entering or not entering?

DarkScribe (15505

)“Great Answer” (0

) Flag as…

I am having the same issues with my serial number. I removed the battery pack and the serial number is in the following format. Four numbers on three lines totalling 12 numbers and on the forth line are two letters. I have tried entering only the 12 numbers, with spaces between the four numbers, without spaces. Then I tried including the letters, also had a variation of leaving a space between the four numbers and not leaving any space and keep getting. The serial number you entered is incorrect. Check and enter again. Please help.

malmak (1

)“Great Answer” (0

) Flag as…