How do I disable this program?
Occasionally, my cursor freezes, & a window pops up saying
“SynTPhelper.exe is trying to access your keyboard directly” or somehting like that. I tried to search for the file on my computer, but it won’t show up. When it pops up, I have to restart my computer.
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9 Answers
Well according to a google search on that file name SynTPhelper.exe it seems like it’s a program installed on your (laptop?) system. The file seems to be made by Synaptics I would contact them and see if they can help you stop it or fix it or whatever.
Have you run a scan for viruses and spyware since this began?
If you have Windows, see if it shows up in your Task Manager as a process.
If it does, then click on it and click on “End Process”.
It’s the driver for your touchpad. Go to the Synaptics site and see if there is a newer version.
If you do a search, you have to enable search for hidden files as well.
@coogan Uhhh…...how do you do that?
Control Panel > Folder>Options>View>Show Hidden Files
But I don’t know why you need to do that to download a driver.
@dpworkin Sorry, when you search your local drive, it’s a separate checkbox that if left unchecked, won’t pull up hidden files in the search. I don’t know if I’d enable hidden files for novice users, but I’d hope they’d have sense enough not to delete them.
Draconess: I sent you a comment about how to search for hidden files and folders
@Brian1946 Nice post on the actual directions, I’m a mac : / and I just “upgraded” to Parallels 5, which killed my xp install in the conversion.
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