Question

Trustinglife's avatar

YouTube stopped working on Firefox for me yesterday. How to fix?

Asked by Trustinglife (5874points) | asked December 20th, 2008 | 13 responses | “Great Question” (1points) | Flag as…

I was watching videos yesterday, and all the sudden, I clicked on another one, and it stopped working. Specifically, I mean that the full page loads on YouTube, but instead of the normal video screen with controls (play button, scroll bar for length of video, etc), I just get a black box where the video should be.

I tried Internet Explorer, and it’s working fine there. But I use Firefox, and want YouTube working on my Firefox. It had worked fine for a long time till yesterday. Any idea how I can fix it?

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Answers

tinyvamp's avatar

WUT? sometimes, my sound will stop working in firefox and sometimes the videos as well so i close firefox and reopen it and that usually fixes the problem but i’m positive you’ve already tried this so i’m putting my troubleshooting hat on for you right now

tinyvamp (522points)“Great Answer” (0points) Flag as…
Trustinglife's avatar

Ok, thanks. What’s WUT?

Trustinglife (5874points)“Great Answer” (0points) Flag as…
uberbatman's avatar

Yea just reboot your firefox. Ive had this happen to me before, sometimes rebooting firefox doesnt fix the issue and i have to reboot my comp, but it always comes back after that.

uberbatman (14813points)“Great Answer” (0points) Flag as…
tinyvamp's avatar

WUT is what without the ha because i’m in such disbelief i can’t type those letters, lol.

and yeah what uber said

tinyvamp (522points)“Great Answer” (0points) Flag as…
Trustinglife's avatar

I’ll reboot. Thanks.

Trustinglife (5874points)“Great Answer” (0points) Flag as…
petethepothead's avatar

This exact thing happened to me yesterday. Thanks for asking.

petethepothead (8442points)“Great Answer” (0points) Flag as…
Trustinglife's avatar

Thanks Pete! Ok, rebooted, and no luck. Still a black screen with no controls showing up. Any other advice, please?

Trustinglife (5874points)“Great Answer” (0points) Flag as…
tinyvamp's avatar

try clearing your cache

tinyvamp (522points)“Great Answer” (2points) Flag as…
Trustinglife's avatar

It worked!!! Thanks tinyvamp! Lurve.

Pete, go clear your cache. If you don’t know how (I didn’t), go to Tools + “Clear Private Data.” Then hit “Clear Private Data now.” Success!

Trustinglife (5874points)“Great Answer” (1points) Flag as…
Miini's avatar

Didnt work for me :( I’ve done it many times and it doesnt work

Miini (1points)“Great Answer” (0points) Flag as…
ponderinarf's avatar

1)Go to YouTube’s help page (Google owns it): http://www.google.com/support/youtube/

2) type in variations of your Firefox/YouTube problem

3)Be patient and keep trying.

ponderinarf (194points)“Great Answer” (1points) Flag as…
boingboingsplat's avatar

Could you have accidentally blocked videos by mistake? If that’s the case, go to “tools” in your Firefox browser, open up the “Adblock” app that allows you to block stuff, then find the URL and unblock it (it will be http://www.youtube.com). Just uncheck it and it will work again.

UPDATE: Never mind. I see your problem is resolved. =) I have my browser set to clear the history upon closing. This may benefit you, as well in the future.

boingboingsplat (44points)“Great Answer” (0points) Flag as…

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