Question

Bigfish's avatar

Why won't my iPod charge?

Asked by Bigfish (90 points) | asked December 19th, 2006 | 6 responses | “Great Question” (0 points) | Flag as…
When I plug my ipod into the charger nothing happens. It doesn't register on my computer and the iPod screen doesn't turn on. There is a very faint image of the diagnostic screen, but nothing happens when I move the dial.
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Answers

ben's avatar
First suggestion: try a hard reset... (Press and hold middle button and play for 10 seconds) If that doesn't help, it may be a hardware problem. If the iPod is within warranty (1 year, I think), Apple will fix it. Otherwise, it's only really worth 10% off a new one (also from Apple).
themacallan's avatar
If you are in the diagnostic mode the best bet would be to hold down the MENU and center button for six to ten seconds.
themacallan's avatar
Also, what model iPod do you have? Is this a new charger? Do you have the ability to connect the iPod to another computer to see if it is your cable or charger?
b's avatar
Same thing happened to my iPod, but I still can use it when hooked up to power. Like Ben said, hardware problem.
bob's avatar
There are three hidden iPod commands (Hard Reset, Diagnostic Mode, and Disk Mode) -- they vary depending on your iPod model. You probably need to do what themacallan suggests, but you can see the commands for other iPod models here: http://www.command-tab.com/2006/03/30/hidden-ipod-commands/
Bigfish's avatar
Thanks guys - Hard reset did the trick. I didn't know it existed.

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