Why does my banking site keep telling me system unavailable? Its driving me nuts!
I have been going to a banking web site for almost a year now. The past 3 weeks or so, I cannot get it to come up. I type the same address as alway, and it tells me system unavailable-contact customer service. I have contacted customer service twice now. They can get into my account on their end and say I should have no problem.
What is the problem? How can I fix this? It is makin me nuts!
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What’s the name of the company? Are you 100% sure they are legitimate? Is it a web-only bank?
What do the customer service agents tell you when you say, “yes, I understand that I should have no problem, but the screen still says ‘system unavailable’?”
she tells me “you should have no problem, just keep trying” I told her I have been trying for three weeks now. She tells me well, its on your end, our end is fine.
it is :www.myaccount.chase.com
Chase is reputable. Have you cleared the cache of your web browser? Forgotten your login info?
Try going directly to the Chase site and click on your Account link to log in instead of typing in the address. Perhaps it is a situation where the address isn’t correct.
Good luck!
thank you, I will try it, I did delete my cookies and temeporary internet files awhile back.
What browser are you using? For a while, when using firefox on linux I couldn’t get into my bank (similar error). Have you tried getting in via another browser or on another computer?
Have you tried logging on from their homepage (chase.com)? Or are you only trying on the myaccount.chase.com page?
I use the same site and mine works just fine
no, I haven’t tried another browerser or another computer yet, but I guess I will have too.
I have tried loggin on chase.com, but was told I could only log in on myaccount page.
thanks for all your help!
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| asked February 28th, 2008
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