General Question

Supergirl's avatar

JWin JBM60 Headset microphone not working!

Asked by Supergirl (1696points) November 9th, 2010

I have purchased 15 jwin jbm60 headsets for my classroom, and non of them are working. Audio is fine. I have tried using it with a number of applications, and have gone into the settings and see that it is selected as both input and output. There is a green light blinking when I am in a program that would use the microphone, steady when I am out of that program or website. There is a mic off button, which turns red when pushed. I have messed around with all of these and nothing has worked. Please help!!

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3 Answers

coffeenut's avatar

mac or pc

what operating system are you using

Supergirl's avatar

Both Mac and PC. The PC is using Windows XP and the Mac is 10.6.4.

Odysseus's avatar

These are USB headsets, you need to install the driver. The OS’es will be only detecting them as earphones.

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