General Question

Ghettowheto's avatar

Why won't my computer register or recognize my cd drive?

Asked by Ghettowheto (3points) April 24th, 2012

The CDrom driver shows up on the list of installed drivers. The CDrom won’t work though.

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11 Answers

Ghettowheto's avatar

Also when I double click on the icon that appears for half a second in the computer window is says that, ”D:/ refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to make sure the disk is properly inserted, or that you are connected to the internet or your network and then try again. If it still cannot be located then the information might have been moved to a different location.”

If it were moved to a different location, it wouldn’t show up there for me to double click in the first place. I’m on the network and internet, disk is inserted properly. I just cleaned both the cd, and the lens and tried again. :(

Who wants to help me figure this out?

XOIIO's avatar

What OS?

Is the disc one that is compatible with the drive, maybe you only have a cd drive and its a dvd.

jaytkay's avatar

My laptop has a power-saving mode which disables the DVD drive in battery mode.

To see the DVD I have to plug in the AC and reboot (there may be an easier way, but I very rarely use discs so I haven’t looked for one)

Ghettowheto's avatar

doesnt work with cds either. and my powercord crapped out so i had to get a new one, which doesnt work with my battery, so i basically have no battery

Ghettowheto's avatar

and it lso came with vista but currently has seven on it

gambitking's avatar

so, i’m not sure what the battery has to do with it, other than you’re running out of troubleshooting time. Seems like you have a new number one priority.

as for your disc drive, could be incompatibility issues of some kind. we’re missing a lot of info here too (has it ever worked? does it read discs as data storage? what have you tried so far?)

my advice is to pack it back up in its box, take it back to the store, and suggest they give you an easier computer to use.

XOIIO's avatar

I’ll upload a program to a file sharing site, it basically searched your computer and finds drivers for everything, you just tick off the ones you don twant, hit start and extract and install, when it asks to reboot unchreck use as the browser.

Before I do are you running 32 bit or 64 bit?

Ghettowheto's avatar

Honestly, I have no clue wether it’s a 32 or 64 bit. Where would i go to look for that information?

XOIIO's avatar

Right click on the my computer link in the start menu and choose properties, it should say 64-bit operating system or 32— bit operating system

Ghettowheto's avatar

there we go. i had just opened the icon on the desktop and tried properties that way. i’m running 32 bit

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