General Question

nocountry2's avatar

Why won't my iPhone do the update?

Asked by nocountry2 (3684points) July 14th, 2008

I just plugged it in to my Gateway laptop, and…nothing. A window pops up showing my available internal storage (5.95 GB free). I thought it was supposed to automatically sync?

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5 Answers

Upward's avatar

Is your computer connected to to internet?

intro24's avatar

It won’t automatically sync for me sometimes. Try opening iTunes and manually syncing it.

blastfamy's avatar

On the iPhone info screen (click on the device name in the source list), there should be an update button. Use this to run the 2.0 update.

Syncing happens automagically (unless you tell it not to), but updates do not happen in the same fashion.

Curious404's avatar

Is your iTunes up to date? It needs to be version 7.7. In iTunes go to “help” at the top and select check for updates. Good luck!

nocountry2's avatar

Thank you! But now an error message pops up saying my info can’t be backed up and I may loose all my contacts. Proceed?

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