General Question

hominid's avatar

Does anyone know how to unlock an iPad that had been disabled?

Asked by hominid (7357points) April 11th, 2015

We have an Fisher Price tablet iPad 2 that my wife uses, and she enabled a passcode so my son wouldn’t use it. Well, he apparently tried to guess the password enough times that it now is “disabled”.

A few google searches have confirmed the embarrassment that iOS is, as it appears that I need to install iTunes on a computer to enable this piece of sh*t. I don’t have a computer that I would be willing to ruin by putting that nightmare iTunes on, and honestly, I am tempted to throw it through an Apple store window.

Has anyone been successful at enabling an iOS device that has been disabled? Could you do it just using the sh*tty device or did you need to install AOL iTunes?

Thanks

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6 Answers

2davidc8's avatar

I would take the iPad to the nearest Apple store and let one of the “Geniuses” figure it out.

Hypocrisy_Central's avatar

My neace had an iPhone she forgot the password to, she had to push certain buttons on the iPhone in a certain sequence while it was booting up to get to the default menu or something like that. She did not need any other computer to do it. I am not suire if the pads work the same way.

jerv's avatar

There is a way to get it into “Recovery mode”, but it then needs to be restored from iTunes.

The only ways I’ve seen to restore it without iTunes involve utterly nuking the storage, basically a factory reset… that may not even be possible unless you set it up Remote Wipe before this lockdown.

Most likely, you’ll be making a trip to the Apple dealer.

johnpowell's avatar

You will need to install iTunes. Just uninstall it after you are done. I assume you run Windows so having another shitty piece of software running shouldn’t be a big deal. Your AV/Malware probably harms your computer more.

hominid's avatar

Update: Apparently this is a 24-hour lock. I learned the hard way this morning. I checked the iPad and it was still disabled. So I installed iTunes on the one pc I have, which is my development notebook. I then picked up the iPad and it was no longer disabled. It turns out that my son had disabled it 24 hours earlier.

I ended up having to do a system restore to my dev notebook because I could no longer run Chrome after installing iTunes.

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