Adobe Indesign/Photoshop question or where else can I ask this?

Asked by kevbo (25672) January 7th, 2016 from iPhone

I had a ridiculous problem today with a stock image that I opened in Photoshop to resize and convert from RGB to CMYK. After saving the file, I tried placing in my Indesign document, but the image would just show up as a “thumbprint,” and by that I mean: Imagine pressing your thumb to a photo. Now imagine everywhere your thumb is not touching doesn’t even appear in the image frame or in the image’s direct selection box. So I had no image, i.e. It was totally blank/transparent, except a small smudge, and the only path or whatever was around the shape of the smudge.

After trying a hundred different things, what worked was opening the image in Photoshop, exporting the image as a JPEG or PNG (I tried both), opening the exported version in Photoshop, and then converting and resizing. This last saved version would place in Indesign, but afterwards would not reopen in Photoshop! (It did open in Illustrator.) It was fucking bananas.

I’ll add that everything looked normal until I placed the image. I even had a normal looking loaded cursor with the image thumbnail in Indesign when I undid the place.

If the tide pool doesn’t have the answer, where else is good to ask?