Should I tip? (more info below)

Please hurry before the pizza gets here, I’m in a pickle. I’m not the type to “send food back” but this is a very unique situation.

So me and a friend ordered pizza to my job. My office is in a warehouse type area at the end of a building. There are two doors, the door on the right has nothing but empty space, but the door on the left has the actual offices with people. So in the delivery instructions I state “come to the last patio, left door. Business name is in big letters in front of patio”.

An hour and a half passes and I get a phone call from the pizza store (and on top of that the person who called had an attitude). Apparently, the driver came here, walked in the door on the right (with no people), gave up and left. The driver did not call me at all and I didn’t receive a call until AFTER the driver had driven all the way back to their home store! So not only did the driver not follow instructions, but they also didn’t even attempt to call me.

So I told them yes we definitely are here, your driver didn’t go in the right door or call, and asked them to please remake the pizzas since they were beyond cold at this point. I also told the lady on the phone to advise her drivers to call their customer when they are on location instead of driving all the way back.

Was I wrong? Should I still tip the driver when they come back? Will they poison my food? I don’t know what to do and I’m kinda paranoid that they will pee in my food or something; but it wasn’t even my fault in the first place! HALP!