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chelle21689's avatar

How do you deal clueless upper management?

Asked by chelle21689 (7907points) November 6th, 2017 from iPhone

How do you deal when they have the upper hand and say? This is bringing back memories of my first job but maybe not as bad, maybe it has to do with new management (executives, vp, etc.)

But they often forget they tell me one thing and another, often keep forgetting to completing a necessary task I need to do my job where I need to follow up when the deadline is approaching, etc. then somehow they try to make me a scapegoat when I have emails to protect myself that it’s their stupidity in forgetting to tell me something. I’ve been doing my job for almost two years and recently with new management everywhere I think they still have a lot to learn but blame me for their mistakes. I haven’t had any issues until recently. Not to mention my new boss, I often have to keep reminding him of what’s changed or what is our process.

I’m just annoyed at everyone. Makes me wonder why I still work in an office because of this stuff.

An example is someone forgetting to tell me they’ve offered someone a job and had them start and didn’t even tell anyone! Their excuse was they forgot. This is an executive by the way.

Another recent one happened where I received a start date for a new hire with the approval from upper management. Then I get an email from them saying it’s the wrong date and they’re working on finalizing it and to hold off. I told them to let me know when they have the date finalized. Then 2 days later it turns out the date is correct and they’ve had the employee start and wonder why I haven’t done anything! They never told me if it was correct and to hold off on processing. Ugh! Now I have to explain to my boss tomorrow why another person started without paperwork. Turns out the VP forgot to tell the supervisor that he decided on a start date. He was CC’d on the email sent to me saying it was incorrect but never responded to the email acknowledging it.

I want to stress that this wasn’t an issue before, I just happen to have two in a week for whatever reason. I feel it makes me look like I’m not doing my job and they’re putting me in an awkward situation.

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7 Answers

RedDeerGuy1's avatar

If you could do a better job than your bosses then you can become their competitors by joining the competition or starting your own company. Under capitalism the bosses can run their company off a cliff , and you are free to leave and do a better job and make more money. Problems are opportunities.

chelle21689's avatar

@reddeerguy1 only I don’t know what business I want to run so I would rather not lose my job by seeming incompetent to my boss. Ugh.

Also, the new hire said her date was incorrect so I am guessing the VP that made the offer was not clear on it. Ugh! At least I have my emails when I explain this to my boss to justify everything.

RedDeerGuy1's avatar

@chelle21689 I guess you have to do the three moneys approach. See no evil . Hear no evil. Speak no evil. One trick you can do Is to buy 1 share, to start, in your bosses company and convince the other share holders to fire or reprimand your boss. Eventually you will have enough proxy votes to make changes.

Tropical_Willie's avatar

Are any of these infractions from “higher up” cross and Federal laws like EEOC ?

If so, then it would be prudent to contact the appropriate Federal agency.

Strauss's avatar

I’ve been through management changes quite a few times. And it’s never easy, even when new management positions are filled from within the organization.

The old saying is _Speak truth to power _. But what if power is not listening?

ARE_you_kidding_me's avatar

I live in the world of clueless, incompetent and ever shifting upper management. Beyond the first and sometimes second line they are completely disconnected and work only to get their bonus. This corporate model of shifting managers around so quickly that they have no idea what they are managing is pure insanity and is causing some high profile screw ups to put it lightly. I know individuals will be around for a year or less, that’s how I deal with it.

Kardamom's avatar

The best you can do is keep an email trail. Ask questions (don’t sound rude, but just ask “What date will Mary Jones be starting? I need at least 3 days prior, to get the paperwork set up” and then CC the appropriate people. If they screw up, then the next email would be something like “There was a mix-up with the hire date on the last applicant. I need 3 days prior to the actual hire date of new applicants. Just a heads up, thanks” Just keep doing that, and keep CCing the appropriate people.

If you can, ask for a meeting(s) with the appropriate people and let them know what has transpired with mix ups (have the actual dates, and mix up written down, keep a daily log of things that happen, good, bad, and neutral on any given day), then remind them that you need X,Y, and Z, or whatever it is. Ask them if there has been any policy changes, so you can notate it. Otherwise, ask what can you do if there is a discrepancy.

Don’t make it sound like you are blaming them (even though they may have been the ones to screw up). Just be a person who has all the info, and then asks questions so that it puts it back on them, keep diligent notes and records, and CC the pertinent people.

Hope that helps : )

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