How do I make this hard drive docking station work on Windows 10?

I bought a Thermaltake Dual Hard Drive Docking Station. It’s the BlacXDuet. It was on sale and there was only one left so I thought it was a good idea.

Windows 10 doesn’t seem to recognize it though. I tried it on my laptop and desktop computer, which both have Windows 10. Nothing happens when I connect the docking station. I can’t access the hard drive I put into the docking station. It simply doesn’t show up anywhere. Device Manager shows an ”!” when I connect it and Device Manager also identifies it at something else -“JMicron SCSI Disk Device”

I then tried using the docking station on my work computer at my job – and it works perfectly. My work computer has Windows 7. That’s cool and all but – you know – I want this to work at home on my actual computer.

Device Manager in Windows 7 identifies the docking station as “JMicron USB Device”. That’s not how Windows 10 identifies it so I surmise that Windows 10 is just being stupid and I don’t know how to fix it.

-There’s no firmware to download for this device. Windows is supposed to install it on its own.

-I tried disabling/uninstalling and reinstalling/enabling the docking station through Device Manager but it ALWAYS freezes after I click to uninstall or disable it. My computer then gets weird. After I try disabling or uninstalling the docking station and then turn off my computer – it restarts instead. If I restart the computer then I get a Blue Screen of Death, stating a driver error. This is even when I disconnect the device.

-Tried Windows troubleshooting and it gave me some BS response that the device is not meant to be used in the USB 3.0 port. But it is. It’s a USB 3.0 device. It’s got the blue ports and stuff. I tried the USB 2.0 port anyway but still no luck. Tried every other USB port on my computer – nothing.

-I tried searching on other forums – shit out of luck with ideas.

This is really aggravating. This is a really useful device but Windows 10 seems to be getting in the way of me using it.