General Question

NannersBaby13's avatar

Username update paradox confusion?

Asked by NannersBaby13 (4points) March 11th, 2018

So I was creating an account to start an application to a school. I used my email to sign up for the account then once I was in, I realized that they needed my parents email in the slot, so I went to change it. I went to the “update info” tab and typed in their email. It said this is already being used but still let me update it to that. My parents already had an account with that email. So now my account is linked to that email, but is no longer accessible. But theres one problem, I had already started the first part of the application which was my general info like my name and birthday. When the weird email chaos happened, I just restarted with my parents account. However when I started filling out my info on that account it said “this exact first name, last name, and birthdate has already been submitted.” So now I can not access the old account to change it back to my email and delete it, nor can I apply on any other account with my name. I could contact the school, but I do not want to jeopardize my chances of getting accepted into the school. What can I do to fix this without deleting my parents account and without contacting the school so I can still apply?

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3 Answers

SergeantQueen's avatar

Contacting the school over this wouldn’t jeopardize anything. It was a simple mistake, and it’s preventing you from applying, which is jeopardizing your chances in itself. I’m not sure how you’d fix that other than using a different email, sticking with your own email you originally entered or having your parents switch their emails.

BellaB's avatar

Contact the school and get it sorted. The alternative is not applying and then obviously not getting in.

snowberry's avatar

They will help you. It may take a few phone calls until you find the right person to resolve it, but they deal with this sort of thing all the time.

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