Have you ever put off a phone call for months only to have it resolved in minutes?

I’m speaking about business calls mainly that you put off thinking they will take a long time and be frustrating. I had to call Social Security with a question and was procrastinating only to speak to a very pleasant person after a few minutes. She made a phone appointment for me for October to fill out my application.

Why was I delaying it?

This is in Social. Please feel free to share experiences; not really looking for advice.