General Question

Mtl_zack's avatar

Msn trouble...

Asked by Mtl_zack (6765points) October 17th, 2008

im having msn trouble. i click sign in, and it says that the service is unavailable. i retried like a hundred times, but to no avail. i tried going to, but it said that my username and/or password is incorrect. i checked my email, got no notification from msn.

something thats interesting though: someone who worked in the same office as me and had access to the same computers has the exact same problem. could it have something to do with the computers in the office?

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3 Answers

Mulot's avatar

Thanks your sys admin :D

richardhenry's avatar


1) Your office blocks the ports used by Windows Live Messenger.
2) Your account has been hijacked.

Try logging into the following link, and resetting your password:

If you can reset your password and recieve the confirmation emails okay, then your office is blocking IM traffic. Otherwise, you should contact Microsoft support.

If your account has been hijacked, I would consider the possibility that someone in your office has installed keylogging software on the computers. The fact that this has happened before to someone else is a little suspicious.

Good luck, hope this helps.

campbell_rfc's avatar

You think thats bad ive been trying to download Windows Messenger Live and everytime i press download when its about to go on the microsoft website it says the server cant be found????!!!!! WtF?!?!? theres nothing wrong with my internet and its allowin me 2 go on every other website so im wonderin wat the hell is the matter?! can any1 help?!?!?!?

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