General Question

marmoset's avatar

Help! Damaged iTunes library, so apps I bought disappeared, and iTunes won't let me re-download them?

Asked by marmoset (1166points) March 10th, 2009

My iTunes library is displaying as “damaged” since yesterday when a non-iTunes-related issue crashed my Mac. I thought it looked okay because all my songs and playlists are there. however I made the mistake of syncing my iPhone and most of my apps disappeared! I have only bought two paid apps but I hope to re-download them. I log into iTunes and they show in my purchase history, yet when I go to the page of an app on the iTunes store, it won’t let me re-download that app—it just gives me the option to buy it fresh. I have tried this on both the desktop and iphone versions of the app store… :(

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8 Answers

marmoset's avatar

(The apps are not listed in iTunes at all—in other words, there is now nothing inside the Applications area of iTunes on my desktop. Before the damaged library there were dozens there, including my two paid apps.)

marmoset's avatar

No, unfortunately that’s not working for me. That’s what I meant when I said the app store is only giving me an option to buy the apps fresh. it does not display that message referred to in that article (yes, I have made sure I am signed in with the same account used for the original purchase—the one which displays the apps in question in my purchase history).

jrpowell's avatar

Do they show up if you look in /yourusername/Music/iTunes/Mobile Applications in the Finder?

marmoset's avatar

Oooh, yes they do! Thank you! So I just double-clicked each of them and now they are back in the Applications screen of iTunes, and they sync correctly.

Sadly it seems like my data in those apps was not preserved (they’re starting up blank)... do you have an idea how I could re-access that, or is it lost?

marmoset's avatar

(It’s not that big a deal if I have to input the data again—I’m just happy to have the apps back)

richardhenry's avatar

Once you’ve downloaded an app, you can download it again for free from the iTunes store an unlimited amount of times, forever. So you can’t ‘lose your apps’, just find them on the store and ‘buy’ them again; you’ll be told that you already own this and it won’t cost you anything. It’ll download just like new and you’re ready to go again.

marmoset's avatar

thanks richardhenry, but I was asking because that was not the behavior I was seeing in my case. as johnpowell says, if anybody else has this issue, you just need to manually re-add the apps by looking in that local folder (named above). There I found my paid apps and all the free apps I had dl’d.

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