General Question

janney05's avatar

How do I stop a constant incoming email error message from filling up my inbox?

Asked by janney05 (60points) March 24th, 2009

email, duplicate error message from an undeliverable address

Observing members: 0 Composing members: 0

3 Answers

robmandu's avatar

Generally you want to set up a server-side rule to delete such messages. You would need to create that rule and give it specific criteria that would identify that particular message only… and not delete any legitimate messages.

Perhaps you could tell us what you’re using for email.

Web-based gmail? Hotmail? Yahoo mail?

POP3-based email host by your ISP?

Microsoft Exchange?

Something other?

The exact steps will vary by platform and vendor and client. But it should be possible in all instances.

janney05's avatar

Thanks for the info. I am currently using web based gmail. please pass along any and all info pertinent to this problem, your help is greatly appreciated. thanks again.

robmandu's avatar

You can use filters in gmail…

1. click on the “Settings” link at the top right of the main gmail page
2. click on the “Filters” tab
3. click on the “Create a new filter” link
4. enter criteria in the pertinent fields that uniquely describe the email you want auto-deleted.
5. click the “Test Search” button to ensure it actually grabs the email you want… and only those emails. You don’t want any false positives getting trashed.
6. after successful test, click the “Next Step” button
7. choose the action you want applied.

Since this is your first use of the filter functionality, I suggest not selecting the “Delete it” option. Instead, try applying a label and/or archiving it instead. Try it that way for a few days to ensure that you’re really not getting any false positives.

Then later, once you’re certain the filter is golden, go back and edit the filter action to “Delete it” instead.

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