General Question

La_chica_gomela's avatar

How do I know when T-mobile makes changes to the contract?

Asked by La_chica_gomela (12547points) April 13th, 2009

Their “consume code” states that

7. Provide customers the right to terminate service for changes to contract terms.

“Carriers will not modify the material terms of their subscribers’ contracts in a manner that is materially adverse to subscribers without providing a reasonable advance notice of a proposed modification and allowing subscribers a time period of not less than 14 days to cancel their contracts with no early termination fee.”

But I can’t figure out how I’m supposed to know when the contract has been changed or not?

The website is www.t-mobile.com, (surprise surprise) and here’s a link to the “consumer code” if you want to check it out too.

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4 Answers

kevbo's avatar

Consumerist.com posts notices of carrier contract changes/opportunities to bail. Lots of times it happens when they change rates for text messaging.

willbrawn's avatar

Good luck getting out of your contract, your going to have to still fight for it.

La_chica_gomela's avatar

Thanks, Kevbo!

Their little consumer code, (which is probably govn’t regulations anyway) copied and pasted in the details say that T-MOBILE should provide “a reasonable advance notice of a proposed modification”. I shouldn’t have to go find it on some outside website, though…

Danielzilla's avatar

Your mobile phone provider should send you a service summary detailing any changes made to your account.

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