General Question

maccmann's avatar

Can you help me with iPhone syncing issues?

Asked by maccmann (659points) June 8th, 2009

I am trying to figure out for a friend with an iPhone (3G…no I don’t own an iPhone yet…sigh) why when he enters his Calendar information on the iPhone it doesn’t show up in his Calendar on his Mac, but when he enters it on his Mac, it’s fine—it syncs to the iPhone with no issues. He wants to be able to enter info into the iPhone remotely and have it sync with his Mac.

He’s got a 17” Macbook Pro with Tiger (latest update) and is actually using .mac still and not MobileMe. I don’t think that this is the problem though.

Yes, he has everything setup properly, password, username and all that has been checked several times. He even removed his account info from both devices and tried to start over. As far as I can tell from reading the official tutorials and such, he is doing everything correctly.

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3 Answers

drClaw's avatar

Is he set up on MobileMe? Unfortunately that feature costs extra ($100 per year) through Apple and will sync his data the way he wants.

maccmann's avatar

Yes he is setup on MobileMe. Otherwise it wouldn’t sync over the air from his Mac to his iPhone. Forgot to mention that so thanks for the head-prompt!

drClaw's avatar

Did you check MobileMe settings through his phone to ensure that the calendar sink feature is enabled? I had MobileMe for a year (I really wanted the calendar sink feature as well) and it was connected to 3 computers. I eventually decided to not renew because I could never get 2 out of the 3 calendars to sink properly.

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