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dalepetrie's avatar

If there are any tech savvy people on this site who actually use Windows (and not Macs), I've got a technical question for you.

Asked by dalepetrie (18009points) June 27th, 2009

OK, first off, I have a laptop running Vista. For 6 months I was getting along just fine. I had been converting all my CDs to MP3 files on my hard drive. I have a 120MB Zune I synch my music files to. I use my Zune software to rip the CDs right to the Zune directory in 128mps MP3 format. Basically, I have this configured to open the Zune software and rip the contents of the disc on inserting the disc.

Then all of a sudden one day when I was half way through my collection, I could not get the Zune software to come up when I put the disc in. I was able to start the Zune software and use it, but even from inside the program I couldn’t get it to recognize that there was a disc in the drive. I then tried switching my default settings so that when I inserted a disc, it was supposed to do something else (for example, open up Windows Media player). Nope, didn’t work. I tried inserting a different type of disc which was not set to automatically rip, but play in something else…nothing. So, I went to Windows Explorer to see if I could open the disc directly by drilling down to it, and lo and behold, the D: drive (my CD/DVD-ROM drive) just plain isn’t even LISTED. I went to the hardware and found the device, I checked the settings and the driver and it said the driver was installed correctly, the hardware was installed correctly and the device was working properly. But yet, it’s nowhere to be found using any of the software I can use to access the drive, or even Explorer itself. I tried to reinstall the driver and that didn’t work, so I looked for an updated driver and it told me that Windows is already using the most current driver. I can’t find any information on line about a problem like this, so I’m at a loss.

Has anyone encountered something like this? Did I maybe burn out the disc drive and need another by ripping 1,000 CDs with it? Is there a bug or a fix or something I’m not aware of. Is there a way to force windows to see that there really is something there (not just in hardware settings). Any suggestions at all, I will gratefully try them.

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12 Answers

Thammuz's avatar

As far as my limited expertise goes i’d say there are two options: something i don’t know is one, the other is that you need to re list your D:\ drive. i know how to do it in XP, might be worth a shot on vista:

Go on your “computer” icon and right click, and see if there’s something like “manage”, if there is try to tinker in that. that’s all i can tell you since vista is a foreign land to me.

Hope it helps…

benseven's avatar

I’d offer my help, but apparently as well as being a windows user I also need to not be a Mac user? Shame. For the record, it’s an unnecessary part of the question as there are a huge number of Windows tech savvies on Fluther. Just state the OS in the question title. However as I pointed out, a savvy Windows user can also be a Mac user!

This seems to have a lot of folks with the same issue under Vista (DVD or CD drive disappearing). Read through the comments. Hopefully the instructions make sense to you: you can run the ‘regedit’ program they talk about by doing a search in the Vista start menu for regedit.exe. Let us know if that doesn’t sort it.

dalepetrie's avatar

@benseven – I made that comment because it’s been my experience that you ask this kind of question and you get “buy a Mac”...this site is more than just Mac friendly it’s Mac-centric. I didn’t mean you couldn’t USE Macs, just that if there were any Windows experts as I know there are a TON of Mac experts here.

dalepetrie's avatar

And thanks for the answers, I’ll try them.

dalepetrie's avatar

@Thammuz – I did that, there is a manage feature, but it essentially brings me to the same places I’ve already been trying to fix it. I don’t see anything about “re-listing” if you have any insight as to what I’m supposed to do after I click manage (what you did on XP, because XP and Vista for these types of things don’t tend to be that different in my experience), let me know. I’m going to try @benseven‘s link now.

dalepetrie's avatar

Well, I tried what was in that link and it caused me to have to restore my system, so unfortunately, I’m back to square 1.

Thammuz's avatar

@dalepetrie: in “manage” you should look for the CD drive, which should be listed there regardless, since the system does recognise it, then try something like “change letter” or something like that, forcing it to rewrite the part where the pc reads that the drive is actually installed. Usually this shit works with windows systems that simply “lose” informations at random. Can’t promise anything.

joeysefika's avatar

” so I looked for an updated driver and it told me that Windows is already using the most current driver. I can’t find any information on line about a problem like this, so I’m at a loss.” by this do you mean that you clicked the button “check for driver updates” (or something to that effect) or did you physically search the internet for an .exe driver update. Try google ”<insert CD/DVD drive name here> driver for vista” or try sites like etc

dalepetrie's avatar

@joeysefika – you are correct, I clicked the button to check for driver updates, not physically search for a better driver. I can try that.

However, after doing what @Thammuz said just now, I’m seeing that the drive I thought was my non functioning disc drive is actually my hard drive, so I’m going to have to re-evaluate what my problem actually is here.

BBQsomeCows's avatar

wow that makes me want to rush out and buy vista to share the joy

Thammuz's avatar

@dalepetrie: new spinoff of the “buy a mac” routine: “install linux”

dalepetrie's avatar

Forgot about this Q, a couple weeks ago I got it back from the shop, it was a disconnected wire…hardware, not software!

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