General Question

twice's avatar

Can I succesfully claim money for my iPod stolen from check-in luggage at Air Asia?

Asked by twice (6points) January 7th, 2008 from iPhone

Reward for the answer that helps me get my iPod or my money back.

Observing members: 0 Composing members: 0

5 Answers

cwilbur's avatar

Can you prove that it was in your luggage when you checked it, and that it was not in your luggage when you opened it? If not, I don’t think your chances are very good.

occ's avatar

Each airline has a different policy, so you should call customer service for Air Asia. That said, it’s unlikely. I had a video camera stolen out of my check-in luggage on a Continental flight four years ago, and they wouldn’t return the money because their policy says that electronic items if damaged/lost are not reimbursed. The bottom line is—if you have anything valuable that anyone else might be enticed to steal—always take it in your carry on. Ever since the laws were changed to prohibit locking your luggage in case security needs to inspect it, it’s pretty risky to pack anything valuable, since you have no way of proving to the airline that you packed it in the first place. Security personal have figured that out and some seem to be using it to their advantage.

jonno's avatar

“Ever since the laws were changed to prohibit locking your luggage in case security needs to inspect it”

Are you sure that’s true? I’ve never heard of such a thing.

cwilbur's avatar

I don’t think it’s actually the law that it can’t be locked, but at least in the US and probably on international flights, if airport/airline security can’t inspect the contents of luggage when they want to, the luggage doesn’t make it onto the flight.

Practically speaking, this means you have a choice: don’t lock your luggage, or expect it to stay in some airport along your route.

talltim236's avatar

i think if you talked to the airlines theyd answer you

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