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Xbox 360 repair, pre-paid shipping box still available?

Asked by philo23 (193points) July 31st, 2009

My xbox 360 died yesterday with the red ring of death problem. I filled out the online form for the repair online and received an email confirming that i’ve been added to the list.

In the email it listed the possible methods for returning the xbox 360 back to microsoft, one of these methods, “pre-paid shipping box”, seemed to be the best but it had no information on how to receive this prepaid box. Is there something I have to specifically do to get this box or does it just get delivered automatically?

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