General Question

desiree333's avatar

Why is it so slow to scan my computer using AVG? How do I quarantine on AVG?

Asked by desiree333 (3216points) August 6th, 2009

I downloaded AVG because I ran out of my webroot, I’m saving up for my trip and I’m not going to spend any money on webroot right now. I ran a full computer virus scan and its not finding the viruses that webroot found. By the way I downloaded webroot’s free trial and it found 2 viruses, both “critical” but since it was a trial, it wouldn’t let me quarantine them. The AVG scan has been running for 6 hours and it hasn’t found the viruses yet. Is it supposed to be like this?

Also, how do you quarantine cookies/viruses when the scan is over. I ran a scan yesterday, stopped it 2 hours later, but not sure exactly how to quarantine cookies and not just delete them. Help please?

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8 Answers

dpworkin's avatar

Any virus scan is resource intensive, so it is better that the scan be slow than that the scan slows down your system. On the results page you should be able to make the choices to delete, quarantine, or ignore temporarily or permanently. I recommend you allow the full scan to complete. Just let it run overnight, or all day if you are away at work.

samanthabarnum's avatar

Quarantining cookies wouldn’t make much sense, they’re cookies. Deleting them should be fine.

Be aware that not all virus scanners find all viruses, no matter how good it is. Norton and McAfee don’t find them all, neither does AVG or Avast!. If you have a specific file you’re worried about, upload it to http://www.virustotal.com/ and it will use a lot of virus scanning software to check it.

Also: false positves can turn up in any scanner, so before you do anything drastic, check it with the website I posted. And if you think you might have a virus, consult someone more knowledgeable than yourself on what to do.

sandystrachan's avatar

Set AVG to scan select areas of the computer , AVG puts things in quarantine for you . And a usual scan for me takes around 3 hours , if AVG finds anything too big that it cant deal with it alone it informs you of the location and opens the file so you can delete it .
Not sure if this or This will help you much .

desiree333's avatar

@samanthabarnum how do I know which file to search on virustotal.com? I’m not sure where viruses are located on my computer. I don’t really know a lot about viruses, can you suggest where viruses are commonly hidden, or where to look if you know?

@sandystrachan thanks, I didn’t know to go under the virus vault.

samanthabarnum's avatar

@desiree333 Every virus is different. I meant though, if you download a file you might be suspicious of and you know where it is, you can upload it there. If you think you may have a big virus (computer slowing down lots more than it should, ads popping up where they shouldn’t, mysterious restarting for no reason), upload any file to there. If it’s infected, it’ll catch it. Make like a .txt file in Notepad and let it sit for about 5 or 10 minutes and then upload it to that site—if it comes out as infected, then Google the individual virus and deal with it accordingly.

desiree333's avatar

@ thanks so much, I’ll try it.

sandystrachan's avatar

Always set AVG to scan every download even ones from firefox / IE and torrent sites , along with your emails as standard this will help reduce harm to your computer .

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