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flash74686's avatar

How can I fix my iPod?

Asked by flash74686 (478points) December 17th, 2009

Today, I was listening to my iPod (120GB classic), and I clicked “next” to switch songs, but the screen froze. This happened several times, and each time, it froze 0:02 into the song, but the song kept playing. The first time, it unfroze after about 20 seconds. The second time, nothing happened, so I restarted it. However, when it restarted, I had no songs on my iPod. Everything was reverted back to factory settings. I’d just been listening to music a second earlier, then it was all gone!

I tried to plug it into my computer (Mac), but it says it’s corrupted. It showed up in iTunes for a second, asking me to restore, but then disappeared. I keep disconnecting and reconnecting, but nothing happens. (Unless you count my iPod getting frozen on the “connected” screen something)

There’s always a warning pop-up when I plug my iPod in that says, “The disk you inserted was not readable by this computer.”

Can anyone help me? I don’t want to sound melodramatic and say that I can’t live without my iPod, but I’m one of those people who seriously gets depressed when they don’t have music playing.

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6 Answers

Utta_J's avatar

if you still have the papers that came in the box it could tell you what to do with it if you experience problems.

nope's avatar

I’ve had off/on problems of that sort from time to time, mainly with my kids’ Nanos, but also my Touch. On the iTunes website, or in your manual, look for the instructions to do a manual reset on your device. This has always fixed stuff for me.

dpworkin's avatar

Use the “Help” section in iTunes, and you will find some step-by-step instructions on dealing with this. If that fails, you can call Apple Support.

NUNYA's avatar

Maybe go to the troubleshooting in the instructions. Or go online to the ipods website and see if they can give you any help. Might look for a “troubleshooting” area on the site.

simpleD's avatar

To reset an iPod Classic, “slide the Hold switch to HOLD and back again. Press the Menu and Center buttons at the same time for about 6 seconds, until the Apple logo appears.”

If the disk is corrupted, it may not boot up. If that’s the case, your only choice would be to let iTunes restore it. Hopefully all your music files are still in iTunes on your computer, so they’ll just be copied back to the iPod at the first sync.

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