Social Question

spiritual's avatar

How do you feel about complaining?

Asked by spiritual (1271points) January 26th, 2010

I personally think that sometimes complaining is well justified, in circumstances of poor service. How do you feel about it? Do you feel comfortable complaining?
I have been out for dinner before, and I complained due to the very long wait. My friend was embarrassed by this, even though I did it discretely and not while she was at the table. Would you be embarrassed if someone complained when you were out?

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26 Answers

kheredia's avatar

I think it’s okay when it’s justified but there are those who just over do it and you just want to say “Okay, that’s enough”.

frigate1985's avatar

My mom has the habit of complaining about almost everything… She once even complained that the steak smelled “like meat” I mean, what kind of a complaint is that?? Steak IS supposed to smell like meat….maybe it’s relieving to the complaining person, but for those withthat person, it’s annoying and embarassing…

Steve_A's avatar

@frigate1985 LMAO thats great….. the steak smelled “like meat”

Now I can not imagine if it didnt smell “like meat” should may has tossed it right there :D

Steve_A's avatar

I think if the complaint is a righteous one and just not complaining because you simply can or for the hell of it, then yes it is alright.

Because it can be a good thing to make people aware of a problem. But there is some complaining that is border lines whining in my opinion.

stranger_in_a_strange_land's avatar

I’ll go up the chain of command, as politely and dicreeetly as possible. It has never failed and they appreciate my not causing a “scene”.

Tropical_Willie's avatar

If it is whining no! But if it is “Could I speak to the manager?” That would be okay.

The criticism that is constructive or instructive but not a SLAM is appropriate.

HTDC's avatar

I don’t complain and yes, I’d be a little embarrassed, only slightly though. I feel sorry for those poor wait staff who bear the full brunt of the angry customer. It’s not their fault the food was subpar.

Jude's avatar

I think that people who complain a lot tend to have a negative attitude in general—mainly because they’re not happy.

My ex. girlfriend’s Mom would complain about everything. She was miserable and crusty most of the time, hardly left her house and few friends (left). When you would visit her, she’d bitch and moan, bitch and moan. In my head I was like “make it stop”.

frigate1985's avatar

@Steve_A mom’s an eccentric I think lmao I think she meant that the meat smelled stale and old but the way she phrased it, “smells like meat” was just too hilarious :D

frigate1985's avatar

She did a similar thing with grilled salmon but I won’t bother with the details lol

Steve_A's avatar

@frigate1985 Ah ok gotcha, still found it funny thanks for sharing :D

Austinlad's avatar

There’s a difference between having a legitimate complaint (bad food, poor service) and dealing with it and just moaning and groaning about the state of things (why do people so loud in movies?). I admire people who do the former, avoid people who do the latter, which is non-productive and a waste of time.

frigate1985's avatar

@Steve_A yeah we still get great laugh at parties :D

Blackberry's avatar

It works for some (civil rights, womens liberation) and doesn’t work for others (teens wanting to party).

I don’t like when people complain at restaurants about small things, unless your steak is raw or something, people are too picky and petty and it shows how ungrateful some people are.

Simone_De_Beauvoir's avatar

To get me to complain, I really have to be annoyed – so it’s rare but when it happens the establishment will get it, don’t you worry.

HTDC's avatar

@Blackberry The question was asked about complaining when going out for dinner. Your answer was unnecessary and offensive.

Edit: Thanks for editing and addressing the actual question. But equating civil rights and women’s liberation to complaining is uncalled for.

frigate1985's avatar

@Blackberry why steak? :(...mom wasn’t being really picky….,

frigate1985's avatar

My mom argued that since she had paid the restaurant for the services and food they provide, she has the right to demand such things…. Oh to me it sounds ridiculous but it makes sense in a way..

Blackberry's avatar

@HTDC Ooohhhhhh, at first I was confused because of your response to my answer, but I didn’t realize that I called the movements complaining lol. That was a mistake. I’d be the last person to downplay such a movement (why would I do that? I’m a minority lol)

@frigate1985 I meant that I feel it’s ok to complain about big things, like an undercooked steak, but complaining because the menu said red potatoes, when you got a regular potato is unnecessary in my opinion. I see it as a ‘just be happy you’re getting food while some don’t’ kind of way, it doesn’t mean I’m better or more humble, it’s just how I think. I don’t have a problem with people doing it, I just don’t want to be that person.

kidkosmik's avatar

I feel embarrassed. It would be very rare for me to complain. My wife on the other hand makes it known that she is not pleased with her service. This is good sometimes because where I should complain but don’t, she does.

HTDC's avatar

@Blackberry Oh, it’s okay, I understand.

DominicX's avatar

I think complaining serves a purpose of pointing out problems. This can often lead to them getting fixed. However, it can be done it excess the point where the person seems spoiled and whiny and in general, those aren’t the types of people I want to be around. It also bothers me when all people do is complain, but never offer any suggestions for improvement.

YARNLADY's avatar

When I have a legitimate concern with something that should or could be fixed, I complain to the proper person. I don’t tell the server if the food isn’t right, I tell the manager or send the food back for the cook to see. If there is something wrong in my motel room, I don’t stiff the maintenance crew, I tell the manager.

When someone complains to me, such as my daughter-in-law saying the curtains don’t keep out the light, I fix it. It turns out, she is a chronic complainer and doesn’t even like it when I fix the things she complains about. She even complained once that I was being ‘too nice’ because I always try to help, when all she wants to do is complain.

kheredia's avatar

I hardly ever complain when I’m eating out but I kid you not.. one time I went to IHOP they just could not get my order right!!! I sent it back 3 times and even the last time they brought it back it was still not right.. all I wanted was a regular omelet made with egg substitute, some veggies, and turkey bacon.. the first time they brought it with just bacon, the second time they put steamed broccoli on top, the third time they brought me a totally different omelet, and the fourth time they mixed in some spinach and mushroom and sprinkled some bacon on top.. I just gave up but it totally ruined my breakfast.. haven’t been there since.

Silhouette's avatar

Discrete singular complaint is fine. When they whip out the laundry list and keep complaining after it’s been acknowledged the service was bad or the food sucked I think it’s shitty. Some people like to complain and even more of them want to see some sort of retribution or are seeking some form of punitive damages.

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