General Question

wasabi_rave's avatar

Why aren't the sound drivers on my computer working after reinstalling Windows?

Asked by wasabi_rave (138points) April 13th, 2010

I had to re-install Windows on my Gateway laptop. All the important drivers got deleted when this happened. I went onto Gateway’s website and download all the missing ones, but I still have no sound. When I try to re-install the sound driver it just says “Installation Failed”. Why!?! So distraught!

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9 Answers

earthduzt's avatar

whats the model of the Gateway? and is it Windows XP, Vista, 7? Might just be the wrong driver.

wasabi_rave's avatar

Gateway MX6024. Windows XP. I would assume it is the wrong driver as well except that I got it from the list of drivers listed on Gateway’s website for the MX6024. :/

wasabi_rave's avatar

gonna cross my fingers and go give it a try!

wasabi_rave's avatar

Nope….when i try to run the installer it says that it doesnt work with my computer’s hardware. Sigh!

earthduzt's avatar

does it say that also with the audio drivers from the Gateway site?

earthduzt's avatar

Download Belarc…it will tell you in detail what your hardware is

wasabi_rave's avatar

With the one from Gateway it just said installation failed, this one says its not for my hardware.
Oh, Also the device manager says i hadConexant AC-Link Audio. Dont know if that makes any difference.

silverfly's avatar

Ugh. I feel your pain. I eventually had to switch sound cards – but this was in a desktop, not a laptop. Try to get those drivers is all I can say.

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