General Question

bellusfemina's avatar

Someone has hacked into my yahoo email account. What can I do?

Asked by bellusfemina (808points) May 17th, 2010

My password has been changed by someone I don’t know. I know I can notify yahoo with this problem, but I’m worried they might not be able to help me. What could this do with my information? Could they access other accounts that I have?? I’m just wondering what the worst situation that could happen is.

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8 Answers

CMaz's avatar

Worst. IT is gone, and all its con-tense, for ever.

LeotCol's avatar

First of all I’d change the passwords of any other accounts you have and other emails. If they have the same password or security question then they may try to gain access.

You may want to warn any of your contacts that the account has been hacked so that they don’t unwittingly open unsafe emails.

escapedone7's avatar

Did you use this e-mail as a verification e-mail when you signed up for Paypal, Ebay, facebook or other sites? If so, your hacker might also find a way to get into those accounts. You need to get a new free e-mail ASAP and change your e-mail and password on all the sites you signed up for using that e-mail, like facebook, myspace, etc.

To notify Yahoo Send an email to Yahoo Account Security Department. The e-mail is
account-security-help@cc.yahoo-inc.com

If you can, include any relevant information such as when you last had access your account and the password your used to use before it was changed. Try to remember any information you used when you signed up for the account. (Name, birthdate, account security questions, etc.)

XOIIO's avatar

Yeah, like the others said notify yahoo and do a virus/trogan horse scan on your pc asap.

And switch to Gmail

LuckyGuy's avatar

You might have a keylogger on your pc that is sending your paswords to someone else. Old ex boyfriend who “helped” you with your pc?
Do a security scan.

XOIIO's avatar

@worriedguy Haha true. That or some sofftware she downloaded.

LuckyGuy's avatar

Run Spybot search and destroy or some other free program. I will leave it to you to find it. Go to CNET downdloads and look under “Security”. Specifically, key loggers.

pandu's avatar

My password has been changed by someone I don’t know. I know I can notify yahoo with this problem, but I’m worried they might not be able to help me. What could this do with my information? Could they access other accounts that I have?? I’m just wondering what the worst situation that could happen is.

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