General Question

swtndtangy's avatar

Can an email virus steal passwords?

Asked by swtndtangy (4points) June 23rd, 2010

I just opened an email from a person who I haven’t talked to in a long time saying that he is stuck in the UK and needs money. I think it may be an email virus trying to steal my passwords and credit card numbers. I was wondering if that’s possible and how can I know for sure? What should I do?

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2 Answers

MyNewtBoobs's avatar

It’s more likely that his account has been hacked and the hacker is just hoping you’ll wired him/her the money. However, you can take the following steps to make sure you’re safe:

1) Run any spyware/virus scans you normally do on your computer. If you don’t have any, Google Pack lets you install Norton and Spyware Doctor for free (including the removal of anything infected, as opposed to the free scan but you have to pay for the removal). Malware Bytes is also a great free scanner/remover.

2. Ask for some sort of verification that it’s really him. Maybe something like “Let me sleep on it. Oh, hey, the other night I was thinking about you and that cat you used to have – what was it’s name again” with the proper answer being “dude, I’ve never had a cat cuz I’m so allergic to them.”

LuckyGuy's avatar

This sounds like an email version of the Grandparents scam .
Don’t reply.

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