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rebeccan01218's avatar

What should I do about my job?

Asked by rebeccan01218 (59points) July 16th, 2010

I work in management at a hospital where I manage the doctors and patients, coordinating and monitoring their care. It is good job, but is very stressful. Patients are always yelling, refusing to be discharged, threatening to sue if they dont get what they want. The doctors treat you like dirt as well. It is supposed to be a high conflict job. When its bad, its REALLY bad. People use personal attacks and by the end of the day, Im crying and feel overwhelmed. Today, a doctor was talking bad about me with a cowroker. His patients niece, a young girl who was very nasty to the staff, told the doctor she didnt like me and he it looked like he was trying to come on to her. He was gossiping about me with her and other hospital staff. He is angry with me and blames me for her unhappiness with the hospital. The doctor is a known womanizer, and used to come on to me but I ignored him. However, in addition to blaming me for his problem patients he told my co worker that ’ my tops are too low and that I get offended when he looks at my body’. I dont know what he is talking about, really! I wear a long lab coat which covers me up. I need advice on how to handle these issues with the patients and with this doctor, so Im not crying at the end of the day. There are not many stable jobs like this one, and I went to school 4 years past college for this!

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6 Answers

dpworkin's avatar

Begin to memorialize any unpleasant contact between you and this Dr, just for the file, but be careful to be accurate, to cite dates, times and witnesses. When you have accumulated a sufficient pile, or as soon as he initiates any disciplinary proceeding against you, produce your notes.

janbb's avatar

It sounds like you are in a tough spot, to say the least. In addition to the documentation that @dpworkin suggests, I would request a meeting with him with a supervisor or hospital administrator present and confront him with what he has said about you. Make sure you have a record of that meeting as well. (Perhaps if there is an administrator that you trust, you mgiht talk to them in private about the situation first.) I also feel it would be beneficial for you to get some short term counseling on handling stress and confrontation. This sounds like a way too difficult situation to handle without getting some support. I empathize with you. If all else fails, put out some feelers; it may be that there is a similar job somewhere with a less difficult personnel situation.

jerv's avatar

This is why I figured that some things are worth more than money, and I made that decision around the 6th grade. Sure, I get stressed, but anything that happens at work is pretty much forgotten within minutes of hitting the time clock and fucking off down the road.

However, if you are addicted to the paycheck and/or “wearing golden handcuffs” then your options are a bit more limited. Probably the best option is to work on your ego. I’m not saying to be cocky to the point of arrogance, but when you know you’re right, that gives you enough self-confidence to dismiss the opinions of others who are clearly wrong. Of course, it’s a fine line between self-confident and arrogant so you have to be a little careful…

Dr_Lawrence's avatar

Some psychological counselling to work on stress management, assertiveness training and to build and help you maintain your self esteem would be very beneficial to you.

You have invested in your education and succeeded. You need to invest in yourself to enable you to thrive in this challenging work environment.

I support @dpworkin‘s ideas concerning documenting the doctor’s inappropriate behaviour.

jazmina88's avatar

I have amber resin in the workplace…in a small wooden box. sniff it. great aromatherapy.
relieves stress and gives mental clarity. helps you make it through the day.

Your_Majesty's avatar

A professional worker will ignore pretty much all kinds of intervention. You should explain the ‘real situation’ if the offender and their allies come to you for clarification(or to mock you). Stand out of problems that aren’t part of your job/responsibility. Don’t try to fight them face to face or you will severe the reputation of this hospital(employee friendliness scandal).

Be proud of your job,don’t be afraid about patients bad behaviors,they’re,however,the source of money for you,and for the hospital. You just work to sustain yourself there.

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